Telephone number field being clicked causes Wordpress error page to appear

Discussion in 'GeoCraft WordPress Theme' started by rogerb, Mar 20, 2013.

  1. rogerb

    rogerb Active Member

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    Hi Support,

    The telephone number field acts as a hyperlink and when a user clicks on it an error message page is displayed.

    Where should it go to if indeed it should even be a hyperlink type of field?
     
  2. dme2

    dme2 Member

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    Same problem here, Rogerb, except that I don't even get an error message. All I get is a little strip at the bottom left of he screen that says:"tel:xxx xxx" - which I recognize as the html for the function.
    Also "mailto: ......" for the email address.

    I am using 1.7.3, and I think I had tried this telephone thing in an earlier version and it worked fine.
     
  3. Nitesh

    Nitesh Support Staff

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    There is a little issue in the "single-listing.php" file.
    To resolve it. Download file attached and replace it completely with your existing "single-listing.php" file.
    Through Appearance > Editor / single-listing.php

    After that paste this code in Custom CSS
    Appearance > Theme Option > Styling Option > Custom CSS

    Code:
    #cell{display:none;}
    @media only screen and (max-width: 480px) {
    #cell{display:run-in;}
    #call{display:none;}}
     
    @media only screen and (min-width: 480px) and (max-width: 767px) {
    #cell{display:run-in;}
    #call{display:none;}}
     

    Attached Files:

  4. aliounn

    aliounn Member

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    Nitesh,
    After theses modifications , the telephone number no more appear as a hyperlink. how can we make it " clic to call " with Skype ?
    thank you
     
  5. Krish

    Krish Support Staff

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    Location:
    India
    The hyperlink will only appear on the mobile and ipad view, so that you can use click to call over there. The link will not appear on the normal desktops.
     
  6. rogerb

    rogerb Active Member

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    Oh dear its all going wrong and my site is live!

    In Firefox at least the telephone no on a desktop machine is still a hyperlink and so gives an error page, this should be simple text as I usually like to display landline and mobile numbers.

    The email link now adds in the word 'subject' for the subject field - it never used to.

    I added in two text fields, one for linked in and one for skype using a unique name as suggested and with instruction labels. All I get are social icons appearing - where are my custom fields with when viewing a listing?
     
  7. Gourav

    Gourav Support Staff

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    Please provide the following information listed below.

    Thread Link:
    Your Website URL:
    WordPress Username:
    WordPress Password:

    Send this information on our email at [email protected]
     
  8. rogerb

    rogerb Active Member

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  9. Gourav

    Gourav Support Staff

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    Support mail sent.
     

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