unable to use theme option of Black Rider Pro Responsive Theme

Discussion in 'Blackriders WordPress Theme' started by sambaran8, Aug 21, 2013.

  1. sambaran8

    sambaran8 Guest

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    I want to change the theme color under theme option->styling options ->theme stylesheets->color

    but it'll not changed and it redirects to theme customization page.

    my website link--
    http://www.myrealityfamily.com/sample/
     
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  2. spoonboy90

    spoonboy90 Active Member

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    Location:
    Stoke-on-Trent, Staffordshire. UK
    I've also just discovered this issue, not had it with any other theme. Uninstalled/Reinstalled it a couple of times now with the same issue
     
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  3. amandamurdochmarketing

    amandamurdochmarketing Member

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    I'm having exactly the same issue - the theme options panel does not work at all - I have posted about having trouble with one area of the theme options panel on this theme today already - but I have checked and it is all areas of the theme options panel that does not work - it just redirects you to dashboard
    Please advise as I have client waiting for website
    Cheers
    Amanda
     
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  4. brownthumbgreen

    brownthumbgreen New Member

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    I just purchased this particular theme yesterday and nothing at all is updating for me either. It's been my experience using their other themes that they fix things quickly, so hopefully as soon as they are finished with their holiday and see that there is a problem, they'll fix it quickly.
     
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  5. becam

    becam New Member

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    Same problem for me!! just bought this theme, and customization is not working as previous post described. More over the uploads buttons in theme options are not working either. The srtange is tha lite version was working really fine!
    PLEASE FIX ASAP OR GIVE MY MONEY BACK!
     
  6. Gourav

    Gourav Support Staff

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  7. becam

    becam New Member

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    Hello, it seems fixed except that is not possible to have any logo displayed but just site name and description. By default it keeps your company logo and is not possible to remove it. Moreover I whould like to know how to modify header slideshow speed.
     
  8. Piyush

    Piyush Support Staff

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    Hello,
    Hello,

    To upload your logo,
    Go to the Appearance > Theme Options > General Settings > Custom Logo in your dashboard
    and upload your logo image from Custom Logo section.

    To modify the slider speed,
    Go to js > custom.js present in your theme directory and follow the instruction shown in the image given below.

    [​IMG]

    See the link for reference
    http://www.inkthemes.com/how-to-edit-internal-files-through-ftp/07/

    This will solve your issue.
     
  9. becam

    becam New Member

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    Hi Piyush,

    I don't want to upload my logo, just don't have any logo but site name and description in logo plase, as normaly is.

    Thanks
     
  10. Piyush

    Piyush Support Staff

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    Hello,

    Go to the header.php file present in your theme directory and paste the code given below in this file as shown in the image.

    Code:
    <h1 id="site-title"><span><a href="<?php echo esc_url( home_url( '/' ) ); ?>" title="<?php echo esc_attr( get_bloginfo( 'name', 'display' ) ); ?>" rel="home"><?php bloginfo( 'name' ); ?></a></span></h1>
                    <h2 id="site-description"><?php bloginfo( 'description' ); ?></h2>
    [​IMG]

    Now,
    Paste the following code in your Custom CSS
    (Appearance -> Theme Options -> Styling Options -> Custom CSS)
    Code:
    .logo h1 a {
    color: white;
    }
    Inplace of "white" you can put your color or color code.
    This will solve your issue.
     
  11. hohnesy

    hohnesy New Member

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    I am unable to install theme into word press. It keeps saying file is exceeding limit. I checked my c panel and my space is set to unlimited. Please help.
     
  12. Nitesh

    Nitesh Support Staff

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    Hello,

    Please provide the following information listed below.

    Thread Link: http://www.inkthemes.com/community/...ion-of-black-rider-pro-responsive-theme.6878/
    FTP detail:
    Your Website URL:
    WordPress Username:
    WordPress Password:

    Send this information on our email at [email protected]
    I will install theme at your dashboard.

    Thanks & Regards
    Nitesh Raghuwanshi
     
  13. whowhozamobi

    whowhozamobi Guest

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    updated theme via FTP now wordpress dashboard is a white blank page all plugins have been disabled too. what should I do
     
  14. sameerwalkar

    sameerwalkar Guest

    Hello,

    Kindly try to rename the theme folder that you have updated via FTP. It should work. Let me know if still problem persists.
     
  15. rcornachione

    rcornachione New Member

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    Hi, Just downloaded Black Riders theme.

    When I update the background image, it puts it "literally" in the background as opposed to where it's supposed to go, which is in the grey 1960x200 slot.

    How can I get the image in the 1960x200 slot? Which is where it is supposed to go to

    www.windycityfoolz.com
     
  16. priya

    priya Guest

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