Contact Us not working

Discussion in 'RoadFighter WordPress Theme' started by vnalini, Jan 6, 2014.

Thread Status:
Not open for further replies.
  1. vnalini

    vnalini Member

    Joined:
    Dec 2, 2013
    Messages:
    61
    Likes Received:
    4
    Hello Sir,

    I am unable to receive respond thru my web enquiry. What could have been the problem ?
    Please help. Would removing "Our Location" caused this problem ? Do advise.

    Thank you.
    http://www.yogaforbeginners-kl.com/contact-us/
     
  2. vnalini

    vnalini Member

    Joined:
    Dec 2, 2013
    Messages:
    61
    Likes Received:
    4
    Hello,

    can somebody assist me on this matter. My client's business leads comes from Contact Us Enquiry form. Appreciate your
    attention on this matter.
    Thank you.
     
  3. Gourav

    Gourav Support Staff

    Joined:
    Oct 19, 2012
    Messages:
    7,728
    Likes Received:
    207
    Hello,

    Go to
    Settings > General > E-mail Address

    and enter your email id there and if already entered then replace with another email id and check it is working or not.


    Thanks & Regards
    Gourav Shrivastava
     
  4. vnalini

    vnalini Member

    Joined:
    Dec 2, 2013
    Messages:
    61
    Likes Received:
    4
    Hello Sir,

    by default 2 email address was there without a comma, one is mine and the other is the owner. In short is was a very long email id with 2 alias.
    Thank you .. problem solved !!
     
  5. franciscosamuel

    franciscosamuel New Member

    Joined:
    Dec 28, 2011
    Messages:
    12
    Likes Received:
    0
    i have the same problem

    the contact us form does not deliver email, although i get a response of

    "Thanks, your email was sent successfully."

    i have set the email address in settings -> general -> email ...
    what else can i check into?
    thanks,
    francisco
     
  6. Piyush

    Piyush Support Staff

    Joined:
    Dec 8, 2012
    Messages:
    4,745
    Likes Received:
    107

    Hello,

    You can check your form with another email id ( put your another email id in the Settings -> General -> E-mail Address section and then check your issue) and
    also please check the contact leads in the spam box of your email.
     
  7. franciscosamuel

    franciscosamuel New Member

    Joined:
    Dec 28, 2011
    Messages:
    12
    Likes Received:
    0
    i have done both ... changed email, and checked spam
    is there something else i can do at the server level to make sure the message was delivered?
    thanks
    francisco
     
  8. Gourav

    Gourav Support Staff

    Joined:
    Oct 19, 2012
    Messages:
    7,728
    Likes Received:
    207

    Hello,

    Go to template-contact.php present in your theme directory and replace current code
    Code:
    mail
    with code given below
    Code:
    wp_mail
    Check image for reference

    2014-01-09_1134.png



    This will solve your issue.


    Thanks & Regards
    Gourav Shrivastava
     
  9. kristine1g

    kristine1g Member

    Joined:
    May 2, 2012
    Messages:
    65
    Likes Received:
    7
    Hi, I read all of the posts. Checked and re-checked everything. Change the code and it still doesn't work for me.
     
  10. Gourav

    Gourav Support Staff

    Joined:
    Oct 19, 2012
    Messages:
    7,728
    Likes Received:
    207

    Hello,

    Please contact to your service provider, Sometimes due to security reasons they deactivate the mailing functionality. They will activate your mailing functionality.

    Thanks & Regards
    Gourav Shrivastava
     
  11. kristine1g

    kristine1g Member

    Joined:
    May 2, 2012
    Messages:
    65
    Likes Received:
    7
    Hi Gourav. I fixed it myself. I went to my hosting account, cpanel, and changed my email settings. Don't ask me how because I was all over the place trying to figure it out and made so many changes. Thanks :)
     
Thread Status:
Not open for further replies.

Share This Page