For All Customers. (Post thread link here incase your support question goes unanswered.)

Hello,

Use Photoshop to edit your logo.
Check link for reference
http://www.photoshop.com/tutorials

I hope it will help you.

Thanks & Regards
Gourav Shrivastava

 

Do you guys ever answer support threads here or should I find somebody else to buy my products?..
Just check my profile how many an-answered questions there...
Your supports is unfortunately very poor...

 

Hello,

Please share all your unanswered threads here. I will try to resolve them all.

Thanks & Regards
Nitesh Raghuwanshi

 

Hi,
How to color affiliate links?
http://www.comfortfootwearguide.com

 

I also can not open comments on Home page. Please help me to open comment on home page.

 

Hello Rehanaarain,

For adding comment open page.php file and add code given below as shown in the image.

Code:

<!--Start Comment Section-->
                    <?php comments_template(); ?>
                    <!--End comment Section-->

For affiliate link color:
Please provide exact screenshot where the link is.
So that i can provide you exact solution.

Thanks & Regards
Nitesh Raghuwanshi

 

I need the CSS. Code for changing the color of my footer area and also the buttons for the infoway theme. What I really need is the css codes to change the entire color of theme. Please Help thanks.

 

Hello Spiorro,

We have already replied you regarding these changes.
Please follow link given below.

http://www.inkthemes.com/community/...nge-entire-template-color-to-one-color.10930/

Thanks & Regards
Nitesh Raghuwanshi

 

Swiftray Pro Text area - top right hand side

How can i remove the text area?
I want to put logo full width to header.

 

Hello,

Please download "header.php" file attached and replace it with your current "header.php" file.
Now,
Paste this code in Custom CSS
Appearance > Theme Option > Styling Option > Custom CSS

Code:

.header .logo img {
max-width: 100%;
} 

Thanks & Regards
Gourav Shrivastava

 

Posted Thursday

So far, I think I have made a good start; but some things don't seem to be working right.

Re: www.assistedliving-abroad.com

(1) Google maps appear to be losing the location

(2) Business Listings/page/edit......when going to "Preview" the entire listing doesn't show

(3) : Home Page - clicking on a "Premium Listing" image and text doesn't show up

(4) Under Home Page = recently added/read more text doesn't come up



I think I followed the "support thread " to turn off the five star listing ... and accordingly I pasted the following in Custom CSS

.tabbed .tabnav li a {​

display: none;​

}​

​

.star_rating,​

.review_desc,​

.article_rating,​

.r_rating{​

display:none;​

visibility:hidden;​

height:0;​

}​

​

Please advise​

​

Jack Langhorne​

[email protected] (Forum Name "310Guy")​

​

 

Hello,

please provide the following information listed below.

Thread Link:
Your Website URL:
WordPress Username:
WordPress Password:

Send this information on our email at [email protected]
I will check and resolve your issue.

 

Hi, I have just purchased your Roadfighter theme. What I would like to know is, is it possible to change the 'TAP TO CALL' button and the 'Reservations' mobile number to an email address instead? If so, how? If not, how do I remove the two buttons?

Thank you.

 

Hello,

Download the header.php file attached with this post and replace it with the existing header.php file in the theme directory.
And then go to the Appearance > Theme Options > General Settings panel in your dashboard and
paste the email address in the "Contact Number For Tap To Call Feature" section.

To change the "Tap To Call" image, go to images directory present in your theme directory and replace your image with present tap-to-call.png image or edit it.

The name of image is "tap-to-call.png"

Note:- Use same name for your edited image and remove the current image.

 

Thank you for your assistance! It is very much appreciated.

Best wishes
Paul.

 

I have no idea how to get a hold of you for support, no one responded to my problem and your directiosn fro clicking on link send you to a whole list of other
peoples problems.

Cmon man this is too difficult.

here is my problem your theme version for appontway 1.14 is not accurate

you cannot edit the bottom of home page as that section doesnt exist
http://screencast.com/t/8ijVsQBTfvr

Sorry to post here but I am at wits end and no way to reach you.

here is my site www.mysocialapp.info
bottom of page not editable

 

Hello,

That area was removed because of some designing issues. We will also update it's documentation soon.

Thanks & Regards
Nitesh Raghuwanshi

 

Where do you go to actually submit a support request? I have started multiple conversations with no responses, I am a paying customer and do not understand where or how I can get support.

Please reply with instructions to help me get a solution to my conversations, or how to actually reach someone in support.

I am currently using Woodpecker theme and need support on changing out the current slider on main page with a Revolution Slider I created. unable to find location to place slider and receiving a Java error when place on the site regardless of where it is placed.

I have moved on from my other 5 previous attempts to reach someone for help.

my site is rellaroo.com

 

Hello,

To replace existing theme slide open "front-page.php" and remove code from line number 14 to 186 (from start slider comment to end slider comment)
And add your slider code there.

Thanks & Regards
Nitesh Raghuwanshi

 

I've tried a few 301 redirection plugins (Simple 301 Redirects, Eggplant 301 Redirects, Redirection) and 301 redirection is not working. I'm using the latest Cloratio theme and I have Yoast WordPress SEO plugging installed too. Anyone had the same problem or knows the solution. Thank you very much. Jan