recaptcha error

Discussion in 'GeoCraft WordPress Theme' started by ehause, Apr 14, 2016.

  1. ehause

    ehause Member

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    Re: grandstrandbride.com running Geocraft v 2.0.8

    In the theme settings, I have activated the recaptcha on the leads generation page and the account registration page. I have verified that the Google site and secret keys are correct. The recaptcha field is showing on both forms. When the recpatcha is checked and the form submitted, it processes the data, but the front end displays an ERROR: captcha error. See attached screen shot. On the registration page, the user cannot progress beyond this error.

    I have an identical installation of this theme and version on crystalcoastbride.com and experiencing the same error.
     

    Attached Files:

  2. priya

    priya Guest

    Hello,

    Greetings from InkThemes!

    To determine and fix the issue, we need to access your dashboard.

    So, send us your website WordPress login details at [email protected] along with the thread link.

    Your Website URL:
    WordPress Username:
    Password :

    Looking forward to your reply.

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  3. rogerb

    rogerb Active Member

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    Well, I've just tried it on both sites and it seemed to be working OK for me with no errors - and the robot test worked OK!
     
  4. priya

    priya Guest

    Absolutely, Rogerb...

    I have also tried it at our and everything just fine as it should..


    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  5. ehause

    ehause Member

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    After almost four years struggling with the Geocraft Theme due to lack of adequate support and multiple issues that have cost me time and money, I was just about done.

    Then this morning, I followed the latest "support" instructions to update my theme in order the resolve this problem. And no luck!

    To top it off, I discovered that the Support page has been hacked. Check the attached image from the Bing search page.

    I'm done, Inkthemes.


    The Responsive Directory Theme by Premium Press is my new choice. I've already implemented it on two other sites, and it has worked beautifully out of the box for a year.
     

    Attached Files:

  6. priya

    priya Guest

    Hello, Ehause...

    The site is safe and running well..

    He is a spammer who just copy and pasted our content into his URL.

    He is doing the same to other theme companies..

    Thanks for taking that issue into consideration. We gonna take actions against him.

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  7. noersukses

    noersukses New Member

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    Same error to my website, what is the solution?
     
  8. akbar92

    akbar92 Support Staff Staff Member

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    Hi,

    We need WordPress admin credentials to figure out the issue.
    Kindly send the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will try to fix your issue.

    Regards,
    Akbar
    InkThemes.com
     

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