Slider not visible on mobile devices- BizWay

Discussion in 'BizWay WordPress Theme' started by cook4873, Jun 7, 2017.

  1. cook4873

    cook4873 New Member

    Joined:
    Jun 5, 2017
    Messages:
    4
    Likes Received:
    0
    Hello,

    I can't seem to get the slider to display on my site when being viewed on mobile devices? Is there a setting or code somewhere that I need to edit?

    My site:
    http://www.incrediblehvac.com/


    Thanks,
    Chase
     
  2. akbar92

    akbar92 Support Staff Staff Member

    Joined:
    Jun 3, 2017
    Messages:
    2,318
    Likes Received:
    49
    Hello,

    Greeting from InkThemes,

    I have just visited your site and found that you are using different plugins with our theme,

    For your information, it may happen that some of your plugins are conflicting in your site,

    You are requested to deactivate all of your plugins once and check your site's again,

    Then activate one by one your plugins checking result on each activation,

    Hope this will let you figure out the messing up plugin.

    Do let me know if you need further assistance,

    Warm Regards!
    Akbar
    InkThemes.com
     
  3. cook4873

    cook4873 New Member

    Joined:
    Jun 5, 2017
    Messages:
    4
    Likes Received:
    0
    Hello,

    Thank you for the response...

    I have disabled all plugins that would be applicable to display (leaving SEO and INVOICING plugins active) but still not seeing my slider on mobile devices.

    Please inform next steps for resolution.

    Thanks.





     
  4. akbar92

    akbar92 Support Staff Staff Member

    Joined:
    Jun 3, 2017
    Messages:
    2,318
    Likes Received:
    49
    Hi,

    Greeting from InkThemes,

    We need WordPress admin credentials to figure out the issue.
    Kindly send the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will try to fix your issue.

    Regards,
    Akbar
    InkThemes.com
     
  5. cook4873

    cook4873 New Member

    Joined:
    Jun 5, 2017
    Messages:
    4
    Likes Received:
    0
    Email sent with requested info.





     
  6. cook4873

    cook4873 New Member

    Joined:
    Jun 5, 2017
    Messages:
    4
    Likes Received:
    0
    Has there been an update on this?? I submitted the requested information over two weeks ago...
     
  7. akbar92

    akbar92 Support Staff Staff Member

    Joined:
    Jun 3, 2017
    Messages:
    2,318
    Likes Received:
    49
    Hello,

    I have sent you an updated email, please check...

    Regards,
    Akbar
    InkThemes.com
     

Share This Page