Unable to see new messages posted on Ads

Discussion in 'ClassiCraft WordPress Theme' started by eductoi, Jul 20, 2018.

  1. eductoi

    eductoi New Member

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    Hello,

    I have ClassiCraft theme installed on formationcanada.com. Recently, I am unable to see any newly posted messages on any Ads published in the website.

    If anyone leaves a message in the page of any Ad, it's not possible to view it via the user's dashboard. The one who originally published the Ad.

    I have activated a new fresh version of the installed theme. Updated all plugins. Issue still persists.

    I'd appreciate any help with this.

    Thank you.
     
    Last edited: Jul 20, 2018
  2. akbar92

    akbar92 Support Staff Staff Member

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    Hi,

    Greeting from InkThemes,

    We need WordPress admin credentials to figure out the issue.
    Kindly send the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will try to fix your issue.

    Regards,
    Akbar
    InkThemes.com
     
  3. eductoi

    eductoi New Member

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    Hi, thank you so much. I've sent the WordPress login detaisl via email as requested.
     
  4. akbar92

    akbar92 Support Staff Staff Member

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    Hello,

    Greeting from InkThemes,

    We have received your website's credentials, we will try to fix your issue as soon as possible.
    Your Patience will be highly appreciated.

    Regards,
    Akbar
    InkThemes.com
     

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