Hi Guys I need to sort the maps out in classicraft, it was working before, but now i need to install API key, think google has done some update When i go to settings as looking on the forum here, i do not see google map API like the screen shot can someone help fix this issue https://oxfordlocals.com Can someone log in and fix for me Thanks
I have tried uploading the new update theme, but it deletes my child theme, i delete old theme, then upload new theme, my child theme disappears, can you please help
Hello, It seems you are using an older version of the theme, please make sure your parent theme version should be Version: 2.0.4. You can download the updated theme from your members area and use it on your site. If you are already using the updated version still getting such issue, please share your WordPress admin login details at [email protected] along with this thread link. We will check your site and do the needful. Regards! Naveen Kolhe InkThemes.com
I tried uploading, new theme, delete old first, this is ok, however, my child theme disappears, and my customisation have gone, thats the problem
Hello, Greetings from InkThemes, Will you please allow us to check your website dashboard for once? Kindly send the below-mentioned credential details at [email protected] along with the thread link. WordPress Website URL: - WordPress Username: - WordPress Password: - We will do the needful. Regards, Akbar InkThemes.com
Guys, this is still not sorted, I now have 2 themes the same different versions, if I delete, old one and keep update, my child theme disappears. Can you help sort it
Hello, Greetings from InkThemes, I asked you to give us an editing permission, Please give us an administrator role so that we could do the needful word for you. I look forward to hearing from you. Regards, Akbar InkThemes.com
Akbar, Thank you very much for sorting this out, on the next update, you may have to install. Thanks for the support Regards Robert
You are most Welcome! Always feel free to ask your queries at our support forum: http://inkthemes.com/community/ and at our email [email protected] We would be glad to assist you... Have a nice day! Thanks & Regards! Akbar InkThemes.com