New free listings automatically stay pending and will not change

Discussion in 'GeoCraft WordPress Theme' started by bwdaugherty, Nov 20, 2017.

  1. bwdaugherty

    bwdaugherty Member

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    Hello,

    Regardless if I extend their listing, it seems to reset as draft every time. Please advise.
     
  2. akbar92

    akbar92 Support Staff Staff Member

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    Hi,

    We need WordPress admin credentials to figure out the issue.
    Kindly send the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will try to fix your issue.

    Regards,
    Akbar
    InkThemes.com
     
  3. bwdaugherty

    bwdaugherty Member

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    I sent them yesterday highlighting the issues this theme is causing. thanks
     
  4. akbar92

    akbar92 Support Staff Staff Member

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    Hello,

    We have successfully received your credentials and is being forwarded to the concerned department, will get back to you with a positive response ASAP.

    Your patience will be highly appreciated,

    Warm Regards!
    Akbar
    InkThemes.com
     
  5. fosweb

    fosweb New Member

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    I never see answers to these threads so I know the typical solution. I have the same problem, but no indication of possible causes.
     
  6. rogerb

    rogerb Active Member

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    Are you sure that you are all following the correct procedure for this? You may already found the answer to this but here's my way of doing it:

    1. Expired listings should appear as draft listings.

    2. The OWNER of the listing has to first use their own dashboard to 'renew' the expired listing.

    3. Only then can the administrator edit the listing which now appears in the 'pending area' to 'Published' - I normally use the quick edit facility to do this on multiple listings.

    Thats the way I have always done it and is as far as I know the only way to do it!
     
  7. akbar92

    akbar92 Support Staff Staff Member

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    Hello,

    Greeting from InkThemes,

    We have replied to you regarding this query of yours via Email.

    Kindly check your inbox and follow us there, we will reply you there regarding this query of yours.

    Regards,
    Akbar
    InkThemes.com
     

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