Major issues with people signing up and paying

Discussion in 'GeoCraft WordPress Theme' started by kennypalmer, Mar 18, 2014.

  1. kennypalmer

    kennypalmer New Member

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    I am having lots of issues with the directory.

    I've had 20 people sign up and want to pay but can't:

    1) Anyone who signs up shows up as a contributor not a subscriber even though it's set in wordpress
    2) The one person who has paid me doesn;t show up in the transaction section
    3) People are moaning that they create their listing and then cannot make payment

    Please help. This is costing me money.
     
  2. Nitesh

    Nitesh Support Staff

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  3. viztvmedia

    viztvmedia New Member

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    Location:
    Houston, TX
    Hello, at first, when working with GeoCraft on the following website, http://bpbcc.us/listings/ people could sign up, add their listings, and everything was perfect. But now, when users attempt to sign up, they are redirected to the Wordpress register screen, and the process ends up a complete failure.

    We don't know what went wrong, nor when, as it relates to user functionality aside from being exposed to nonfunctional Wordpress chrome as it relates to self signing up in the Directory. Since uncovering this problem, we have tried another install at http://bpbcc.biz/ and we get the same exact sign up errors. Please assist. Thanks.

    We have made a temporary user account for you...
    Username - InkThemes
    Password - InkThemes1
     
  4. Gourav

    Gourav Support Staff

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    Hello,

    Download updated version of theme from your members area and upload it, This will solve your issue.
    Login here: http://inkthemes.com/members/member/index

    Thanks & Regards
    Gourav Shrivastava
     

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