Inverted Premium Tag in IE and Filter By Author Not Working

Hello InkTheme,

I run into a few issues and I need your assistance to fix them.
1. The Premium Tag is inverted horizontally in Internet Explorer (IE). Please see attached. It works great on Chrome.
2. I would like to replace "Premium" text with "Featured"
3. When clicking an author's name from an Ad post, the theme doesn't return any ads. This happens no matter how many Ad the user has previously posted. It just shows "Author Archives: Sorry, there is nothing found!"

 

Hello,

Greetings from InkThemes!

Solutions for your above issues are accordingly..

1) The Premium Tag is inverted horizontally in Internet Explorer (IE). Please see attached. It works great on Chrome.

OK!! We will check this at our end and will notify you soon...

2) I would like to replace "Premium" text with "Featured"

Let me tell you that is just an image, so you can replace that text from source code customization in the theme.

3) When clicking an author's name from an Ad post, the theme doesn't return any ads.

Would you please provide us your site URL so that we can better assist you?

Looking forward to your reply.

Thanks & Regards!
Priyanka
InkThemes.com

 

I have the same problem with the "Inverted" Premium Tag in Firefox - It's OK in Chrome though.
In Explorer it shows as another strange effect.

 

I did mention this problem, re the inverted graphic, in a support request eMail and was told that there was nothing wrong and that they could'nt see my problem.

 

Hello Chester,

Let me tell you that we have checked this issue at firefox and didn't get any issue over there but yes we can assure you that we will definitely check this at IE and again at firefox as well and notify you soon..

Your patience will be appreciated,

Thanks & Regards!
Priyanka
InkThemes.com

 

Hi Priyanka,

Thanks for your response. For #2, what file(s) do I need to edit to change the Premium image?

For #3, I have sent a separate email with the link to my site.

Please let me know if you have any questions.

Thanks

 

Re Inverted Premium Images.

I've done 2 clean reinstalls of the software today and I get the same result in Firefox but not in Chrome.
There's obviously a real problem with this which is causing quite an embarrassing scenario.
Have Firefox done an update recently?

 

Hello,

Sorry for the inconvenience..

We have forwarded this issue to our developer team and as they are busy in some implement so we will try to pull them over this issue soon and will notify you the same..

Your patience will be highly appreciated,

Thanks & Regards!
Priyanka
InkThemes.com

 

Hello,

You would be glad to know that issue has been resolved...

Kindly check the thread link given below..

http://www.inkthemes.com/community/threads/premium-carousel-slider-help-required.19571/

Thanks & Regards!
Priyanka
InkThemes.com