I created a new website using Geocraft a couple of weeks ago. Suddenly, as of this morning, I cannot log in as admin. I have used the password reset feature, but still getting invalid username/invalid password issue no matter I do. I can create a new advertiser for the site, and able to log in to advertiser dashboard with no issue. I even tried resetting the admin password in the PHPmyadmin, and creating a new MD5 password - but that did not work either. The usual wp-login page defaults to the advertiser login, I cannot access the direct WP login page. The website is http://thepaymentsmarketplace.com/ and I am happy to send you CPanel details via a private link - Your help is greatly appreciated - I have done everything that I can think of at this point, and cannot access the WP admin at all! Melody
I have discovered the issue - and it is on all 3 of the sites we run using this theme - it has been hacked, and all member's names have been changed to 'doomtimy', in spite of using both Wordfence and Sucuri on the sites. None of my other sites, using other themes, have been hacked, only the GeoCraft sites. Looking at the database via phpmyadmin, I see only 2 users - although there are more than 30 members and they all appear in the admin section. How do I fix this? Are the advertisers stored somewhere else in the database? Please advise ASAP - this needs to be fixed! ALSO - new listings are not showing on the home page now - only the slider and nothing else Melody
Hello, Melody.. Greetings from InkThemes! Sorry to learn this.. You are kindly requested to update your theme accordingly to avoid this type of trouble... For now, please send us your details at [email protected] along with this thread link so that we can figure out the issue and able to resolve that.. Looking forward to your reply. Thanks & Regards! Priyanka InkThemes.com
The website is only a month old - so the theme was very current, as is the WP version. Sending details shortly.
