Can't get Comments to turn on (for reviews)

Discussion in 'GeoCraft WordPress Theme' started by mizm, Nov 26, 2016.

  1. mizm

    mizm New Member

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    Hi,

    I have two geocraft directories. One I have review comments coming in for, but on the other one, no option to leave a review is there. I have no idea what is wrong, I have compared the settings for the two.

    Is there an area that I should be looking at ? I thought it would be in settings, but nothing is jumping out to be changed.

    I did have a problem with spam in the lead capture area of the 'problem' website a year or so back, and InkThemes support fixed this for me. I am not sure if this has removed the ability to leave reviews.

    I appreciate your help.

    Thanks

    Michele
     
  2. Naveen

    Naveen Guest

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    Kindly check if you have already submitted a review from your PC because, you can send a review once from a PC and your registered email.

    Also, check the comment settings for your WordPress as explained here: https://codex.wordpress.org/Comments_in_WordPress

    If you are still getting any issues then, you can write us on [email protected],

    We will check and do the needful.

    Warm Regards!
    Naveen Kolhe
    InkThemes.com
     
  3. mizm

    mizm New Member

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    Hi Naveen,

    No, I haven't made any reviews to the website (there are no reviews at all, because it appears impossible to do so).
    I have checked the comment settings as advised, and it still doesn't work.
    I will email you. Thanks Naveen.

    Regards
    Michele
     
  4. Naveen

    Naveen Guest

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    Hello Michele,

    I have checked your site and sent you an email in this regard, please check,

    Our theme has restriction in posting more than one review for a listing, you can try with other listings.

    Warm Regards!
    Naveen Kolhe
    InkThemes.com
     

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