A while ago I posted a thread about problems with this theme (and yes the title is meant to be in uppercase). This thread was hijacked (Inkthemes support terminology) by another user and support completely disregarded the original issue that I complained of. I now find that the listing has disappeared completely and with it the record of my original complaint. Please explain how and why this has happened.
It seems that other listings have now disappeared, one of which had important information to help everybody with database corruption problems! Is this a deliberate act to suppress problems with the theme being made public as it is still being actively marketed? Please explain
Hello, Greeting from InkThemes, Regarding your forum issue thread, our technical team will look into the issue. Now getting on to your listings issue I would like to inform you that this is some database issue you might have used some business listing plugins or directory plugin which would have caused the issue. As we have many active users at present and they are successfully running the theme without such an issue that occurred on your end. We will surely look into the issue you are facing right now and will definitely try to resolve it. For that we need your C-Panel & WordPress details, kindly send the below-mentioned credential details at [email protected] along with the thread link. C-Panel Website URL: - C-Panel Username: - C-Panel Password: - WordPress Website URL: - WordPress Username: - WordPress Password: - Kindly keep the whole website's backup with you. Regards, Shemaela InkThemes.com
