3 issues - not sure if it is an issue with the hosting or a bug in the theme

Discussion in 'GeoCraft WordPress Theme' started by joeaquilina, Mar 30, 2014.

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  1. joeaquilina

    joeaquilina Member

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    I have just installed the GeoCraft theme and i am having some issues:

    1. www.chartersinmalta.com - i am getting an ERROR 500 - INTERNAL SERVER ERROR, is this something which can be addressed by you guys or the people hosting the site?

    2. www.accommodationinmalta.net - there seems to be a bug in the theme or the hosting package i have does not support this theme -

    a. every time i access the page an extra 3 pages are created for Add New Listing and Dashboard - you can try this out and see for your self - at the moment there is only one incidence of the above

    b. i have added on Business Listing with 4 images, however the images are not showing up and details of the listing are not showing up either

    I look forward to hearing from you with your comments.
     
  2. Gourav

    Gourav Support Staff

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    Hello,

    1.
    The 500 Internal Server Error is a server-side error, meaning the problem probably isn't with your computer or Internet connection but instead is a problem with the web site's server.
    Please contact to your service provider. They will help you.

    2. a.
    Go to
    Appearance > Menus
    Create a custom menu and only add the pages that you want to show in the navigation bar.


    b.
    Please check the link given below
    http://www.inkthemes.com/how-to-use...y-business-directory-a-complete-procedure/02/

    I hope it will help you.


    Thanks & Regards
    Gourav Shrivastava
     
  3. joeaquilina

    joeaquilina Member

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    Thanks for your immediate reply.

    Issue 1 was solved by the Hosting Company - thanks.

    Issue 2a - seems to have resolved the issue
    Issue 2b - have printed out the help sheet - hope that it will do the job

    I have noticed that i may have an issue with CATEGORIES. The Categories i have identified in Business Listings > Listing Categories, are now available for use in the Menu - i.e. at Appearance > Menus > Categories! How do i go about solving the situation?

    Do you have a help sheet to explain the following within the Menus Option - what do the check boxes in Menu Settings for Auto Add Pages and Theme Locations mean?

    I look forward to hearing from you with your feedback.


    Joe
     
  4. Gourav

    Gourav Support Staff

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  5. joeaquilina

    joeaquilina Member

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    Thanks for your immediate support and feedback - I have a couple of other questions ( www.accommodationinmalta.net )

    1. i have added four images and have made them all visible, however there is a fifth placeholder in the gallery which is showing "no image". I have only uploaded 4 images and at the back-end menu there is only place for 4 images

    2. in the case of the listing categories how do i go about changing the order - at the moment they are in alphabetical order - from Apartments to Villas

    Thank you for your patience and support.
     
  6. joeaquilina

    joeaquilina Member

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    Gourav, I am still having issues with the GeoCraft Theme and it is now becoming very frustrating.

    The one issue I need to resolve as soon as possible is the AUTOMATIC creation of empty Add New Listing and
    Dashboard pages - I have deleted ALL the pages and the only menu - however the matter continues to persist.

    What do I have to do to resolve this problem, which is now becoming unbearable!

    Your immediate feedback will be greatly appreciated.


    J
     
  7. joeaquilina

    joeaquilina Member

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    I am still waiting for a reply and this matter is really urgent to me. Please attend to my query as soon as possible.
     
  8. Nitesh

    Nitesh Support Staff

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    Hello,

    Support mail sent.

    Thanks & Regards
    Nitesh Raghuwanshi
     
  9. joeaquilina

    joeaquilina Member

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    Sorry for the hassle; managed to resolve the issue – I uninstalled and reinstalled the theme.
     
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