A Quick Refund will be Appreciated!!!

Discussion in 'ClassiCraft WordPress Theme' started by ipinoymarketplacecomph, Oct 15, 2014.

  1. ipinoymarketplacecomph

    ipinoymarketplacecomph Guest

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    Oh well --- I need a refund then. We should not waste time. I have read some reviews with issues on your theme.... but I never believe it. But anyway, I want my money back if you can please process my refund. Don't worry I will never use your theme ever again. So please just refund my money. I can not wait until when you can fix the problem and wait for the updates.

    This is not what I am looking for... location-search is not working! a lot of things are just not right! ... so how could that become a "Classified Ad" website? -- doesn't make sense at all.

    Your prompt action in sending me back my refund will be appreciated. I paid you via Paypal.

    Thank you!

    ***** Regarding- Hello Pinky,

    Thank you for contacting us,

    Here are the solutions for your queries as follows:

    1. It cannot search by location (the website is designed for the Philippines)
    I am sorry for the inconvenience caused. Our developer started working over this issue and you will be informed shortly to download updated version.

    2. After Posting ads, and going to the dashboard - it captures a different address which I think coming from the map. I did disable the map.
    No such issue found in our theme kindly, put address properly once more.

    3. It is so difficult to find placement for adsense (in a way, the website has to make money!)
    We didn't thought about this when this theme was being developed. You need to put it according to you.

    4. There are too many gaps on the pages ... main pages, etc... how do we fix this?
    Could you please send us some edited screenshots of this so that, we can have a detailed look over this and will try to provide a suitable solution for this.

    5. I thought I can put photo icons for each MAIN Category... but I couldn't.
    6. There is no built in sharing buttons...
    7. It can not login using Social Media Platforms
    Unfortunately there isn't a way to do that with our theme unless you custom code something up. Sorry.
    If this isn't something you're able to do then you would need to hire a freelancer for this.

    Hope you satisfied with the above solution.

    Thanks & Regards!
    Naveen Kolhe
    InkThemes.com
     
  2. Pramod

    Pramod Guest

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    Hello,
    Here, I have figured out the actual cause for which your search bar is not working,

    You haven't filled out the address fields for some listing properly, Have a look :
    http://screenpresso.com/=ptdwd

    Kindly, set the city and country fields properly for those listings and restore the map field also in the address segment.

    6. There is no built in sharing buttons...

    Yes, there is no built in sharing buttons but you can use various plugins for this as you have already put the sharing buttons using plugin into your site and it is working fine with this theme.

    5. I thought I can put photo icons for each MAIN Category... but I couldn't.

    As of now icons won't be displayed in categories however, we are seeking a way out to implement it as well.. Hope you will be patient.
    And as far as your login using Social Media Platforms issue is concerned, I would like to suggest you following plugin:

    https://wordpress.org/plugins/wordpress-social-login/

    Hope this will resolve your issue.

    Just for your information, ClassiCraft is one of the best selling application themes of InkThemes, there is nothing tough or hectic in coding part..

    If you need to figure out something, you can send me your queries..
    I would try my best to help you again.

    Thanks for the understanding and cooperation..

    Thanks & Regards
    Pramod
     
  3. ipinoymarketplacecomph

    ipinoymarketplacecomph Guest

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    I did test that -- it worked. But - the problem is this, I don't want the MAP functionality.

    And another thing, Pramod - there is no ADSENSE placement here... you said I can just figure it out or find a freelancer to do it! Oh well, the website has to be monetized!

    I can manage the Social Media Sharing buttons... this one I can do this.

    What I don't see is the ability to sign up/sign in using a Social Media Platform which in my understanding this Theme can do it.

    Categories without photos is not good too...

    And here's another problem too... what do you do with the gaps? I wish I can put a adsense placement on them or "Other Posted Items".

    I know your theme is one of the best -- I will not argue with that. But my thing is, it is not what I have expected. I am a Wordpress Savvy person coming from a Computer Engineering background but see, the theme is just not what it promised me (again, I am talking only about my experience). It had cause me a lot of time - wasted time figuring things. And to tell you, I can not afford to hire a freelancer on top of what I have paid for this theme. I bought your theme thinking it will not be as complicated as what it seems to be.

    So as I explained to you... if my requirements are not met, then I think a quick refund will resolve this issue. Let's not waste time, I can not wait for your updates and fixing the theme... I need to move forward.

    Thank you and your understanding with the situation is appreciated.
     
  4. nvr2late

    nvr2late Member

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  5. nvr2late

    nvr2late Member

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    Hi,

    I hope I am replying to you. I'm not very good on forums. But I couldn't help read what you said about being a WP savvy person and Classicraft still not being easy. I have been going back and forth on this forum for several weeks. I am not a WP savvy person. So now I feel better. I love the format and am still refusing to give up. What bothers me is that to fix glitches that didn't work, I had to uninstall and reinstall GoDaddy (where I am hosted) and then reinstall Classicraft and it fixed a couple of the problems. But if we get these ad sites up and glitches appear and we need to uninstall and reinstall, we lose everything, customers and all the customization. I hope they will work with you for a refund.
     
  6. navinlotoo

    navinlotoo New Member

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    We will wait a very very long time before we could expect to get refund!:(
     

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