I am not sure if this problem is with the InkMember Plugin or the Video Member Theme. In short: When I add new videos courses to the platform and also add these courses to the Ink Member plugin I have a problem activating EXISTING users to see (access) the new courses added. Basically the activation options at the bottom of the USER screen is not responding to existing members. It works fine when you add new members BUT NOT to upgrade existing members to access new courses/videos. I tried to deactivate the specific users and then activate them again adding the new courses they can see – but it doesn’t help. I there anyone how knows how to fix this? Thanks
Hello, It seems you are facing trouble in updating the user account with membership ID's right? Let me know more about this via some edited screenshots of the problematic areas so that, I can check and let you know the solution. Naveen
