Analytics

Discussion in 'Infoway WordPress Theme' started by carekeeper1, Jul 9, 2014.

  1. carekeeper1

    carekeeper1 New Member

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    I am have having trouble getting stats on my google analytics account, on the webmaster tools account there are some stats. Is something not setup correctly? The tracking code in in the theme options>general section and the script is on each page. the website is http://carekeepersinc.com/
    thanks
     
  2. Nitesh

    Nitesh Support Staff

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    Hello,

    Google analytic code is not working at your site.
    Please check whether you have added correct tracking code in the Theme options > General settings.
    If it is correct then Please provide the following information listed below.

    Thread Link: http://www.inkthemes.com/community/threads/analytics.12810/
    Your Website URL:
    WordPress Username:
    WordPress Password:

    Send this information on our email at [email protected]
    I will check and resolve your issue.


    Thanks & Regards
    Nitesh Raghuwanshi
     
  3. carekeeper1

    carekeeper1 New Member

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    I have sent the information requested
     
  4. Piyush

    Piyush Support Staff

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    Hello,

    We have not received any detail from your registered mail id, at our mail [email protected].
    Please send it again and also tell us from which email id you have sent the mail.
     
  5. Nitesh

    Nitesh Support Staff

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    Hello,

    You have added incomplete GA code in the theme options.
    Please check demo of complete Google analytic code.

    "<script>
    (function(i,s,o,g,r,a,m){i['GoogleAnalyticsObject']=r;i[r]=i[r]||function(){
    (i[r].q=i[r].q||[]).push(arguments)},i[r].l=1*new Date();a=s.createElement(o),
    m=s.getElementsByTagName(o)[0];a.async=1;a.src=g;m.parentNode.insertBefore(a,m)
    })(window,document,'script','//www.google-analytics.com/analytics.js','ga');

    ga('create', 'UA-XXXXXX', 'ink.com');
    ga('send', 'pageview');

    </script>"

    Add complete code. It will resolve this issue.

    Thanks & Regards
    Nitesh Raghuwanshi
     

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