Appoimntment Times Not Available

Discussion in 'InkAppointment WordPress Plugin' started by bins_uk, Feb 13, 2019.

  1. bins_uk

    bins_uk New Member

    Joined:
    Dec 18, 2017
    Messages:
    22
    Likes Received:
    0
    I am reusing the plugin on a site we are running again, from last year.

    I updated the plugin, deleted the old services and added a new one and now cannot see available appointment times.

    Anyone with thoughts on what could be the issue?
     
  2. akbar92

    akbar92 Support Staff Staff Member

    Joined:
    Jun 3, 2017
    Messages:
    2,318
    Likes Received:
    49
    Hello,

    Greeting from InkThemes,

    It seems like you are not making the configurations correctly.

    So, Kindly send the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will check it and let you know.

    Regards,
    Akbar
    InkThemes.com
     
  3. bins_uk

    bins_uk New Member

    Joined:
    Dec 18, 2017
    Messages:
    22
    Likes Received:
    0
    Credentials sent.

    I will be embarrassed if I have set it up wrong, as I have used it without issue several times!!!!
     
  4. akbar92

    akbar92 Support Staff Staff Member

    Joined:
    Jun 3, 2017
    Messages:
    2,318
    Likes Received:
    49
    Hello,

    Thanks for contacting us,

    We have successfully received your credentials at [email protected].

    We will get back to you soon by resolving the issue and will follow you up there using the Emails.

    Till then I request you to be patient and co-operate with us.

    Regards,
    Akbar
    InkThemes.com
     
  5. bins_uk

    bins_uk New Member

    Joined:
    Dec 18, 2017
    Messages:
    22
    Likes Received:
    0
    I have just sent an email.

    I have reset the DB, reinstalled and set appointments up and no times are show. I still have the date display issue.

    My event is tomorrow and I have 10% of the bookings I normally get and lots of complaints!!!!
     
  6. akbar92

    akbar92 Support Staff Staff Member

    Joined:
    Jun 3, 2017
    Messages:
    2,318
    Likes Received:
    49
    Hi,

    Greeting from InkThemes,

    Kindly send the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will reset the website and see that on our end and let you know the rest.

    Regards,
    Akbar
    InkThemes.com
     

Share This Page