Background has changed color

Hi,

The background of my site has changed from brown to white. I'm not sure how this happened. Can you please tell me how to fix it? My site is http://aboutpetrats.com/

Thanks for your assistance!

 

Hi,

Greetings from InkThemes,

It seems you have got the image removed which you set earlier for the background.

Just go to (Dashboard->Appearance -> Theme Options -> General Settings ->Background Image) of your dashboard and upload the desired image which you want to set as the background.

Hope this helps...!

Thanks & Regards!
Nitin
InkThemes.com

 

Hi Nitin,

I've already tried that and it doesn't work. I have a jpg file that's a solid dark brown color that I want to show up as my background. I uploaded the photo to the location you mentioned and the background is still white.

Any other suggestions?

Thanks

 

Hello Jasmine,

Could you please try to paste below custom CSS code in Custom CSS field located under Dashboard->Appearance->Theme Options->Stylings Settings

Code:

body {
    background: url(http://aboutpetrats.com/wp-content/uploads/darkerbrownbackground-3.jpg)!important;
}

This will help you to figure it out and resolve the issue(s).

Warm Regards!
Naveen Kolhe
InkThemes.com

 

Hi,

I tried what you suggested and it's still not working. In case it helps, here's a copy of everything (including what you suggested) that's listed under Dashboard->Appearance->Theme Options->Stylings Settings:

.logo img {
width: 100%;
height: 150px!important;
}
.background {
background-color: lightslategray;
}
body {
background: url(http://aboutpetrats.com/wp-content/uploads/darkerbrownbackground-3.jpg)!important;
}

I hope there's something new I can try!

Thanks for your help.

 

Hi,

I just want to make sure my response posted on Monday 2/20 was received. Just in case it wasn't, here it is again:

I tried what you suggested and it's still not working. In case it helps, here's a copy of everything (including what you suggested) that's listed under Dashboard->Appearance->Theme Options->Stylings Settings:

.logo img {
width: 100%;
height: 150px!important;
}
.background {
background-color: lightslategray;
}
body {
background: url(http://aboutpetrats.com/wp-content/uploads/darkerbrownbackground-3.jpg)!important;
}

I hope there's something new I can try!

Thanks for your help.

 

Hi,

Hope you are doing good...!

Just let us check the things from our end.

To determine and fix the issue, we need access to your dashboard.

So, send us your website WordPress login details at [email protected] along with the thread link.
Your Website URL:
WordPress Username:
Password :

We will let you know what's conflicting.

Thanks & Regards!
Nitin
InkThemes.com

 

Thanks, Nitin! I've sent the information to the email address you provided.

Take Care,

 

Hi Jasmine,

Hope you are doing good...!

You would be glad to know that we have fixed the issue as per your requirements.

It was the white background property that you have added under Dashboard-> Appearance-> Edit CSS which was working in priority over any other CSS added in your website. We have deactivated it for now and the things started working perfectly for you.

Kindly check and acknowledge us for the same.

Thanks & Regards!
Nitin
InkThemes.com