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Butterbelly Theme with Forminator Pro Plugin

Discussion in 'ButterBelly WordPress Theme' started by punchdesign, Sep 2, 2020.

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  1. punchdesign

    punchdesign New Member

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    I'm using a plugin called 'Forminator Pro' to generate my contact forms. Everything has been working fine until a recent upgrade to this theme. Now the forms will not display on my website. I've switched to a different Wordpress theme and the forms display okay.
     
    punchdesign, Sep 2, 2020
    #1
  2. shemaela21

    shemaela21 Guest Staff Member

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    Hello,

    Warm Wishes From InkThemes,

    Will you please allow us to check your website dashboard for once?

    Kindly send the below-mentioned credential details at [email protected].

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will check the issue and will let you know about it.

    Regards,
    Shemaela
    InkThemes.com
     
    shemaela21, Sep 3, 2020
    #2
  3. punchdesign

    punchdesign New Member

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    Hi, this turned out to be an issue with /public_html/wp-content/themes/butterbelly-pro/assets/js/zoombox.js.

    We managed to fix by replacing:

    if($.browser.msie && $.browser.version < 7 && !window.XMLHttpRequest){
    return false;
    }

    With:

    try{
    if($.browser.msie && $.browser.version < 7 && !window.XMLHttpRequest){
    return false;
    }
    }
    catch(e){}
     
    punchdesign, Sep 3, 2020
    #3
  4. shemaela21

    shemaela21 Guest Staff Member

    Joined:
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    Hello,

    Warm Wishes From InkThemes,

    Do not make changes in the default coding of the theme otherwise, this will cause an issue.

    Kindly send the below-mentioned credential details at [email protected].

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will check the issue and will let you know about it.

    Regards,
    Shemaela
    InkThemes.com
     
    shemaela21, Sep 4, 2020
    #4

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