Hi,Dear friends, I bought this theme around 3 years ago,all is good construction with my site, but for now,I wanna upgrade something when I click the "save all changes" in the theme option panel.but always failed, Could you please let me know what happened? Thanks&Best regards Christopher
Hello Christopher, Greetings from InkThemes! You are kindly suggested to reinstall the theme and check after that.. Here're the steps of doing so... Download the ColorWay theme by logging in your members account: http://inkthemes.com/members/member Next, you have to extract the zip file and rename that folder colorway like colorway_new, Again, you would need to create a zip file of that renamed folder (say: colorway_new.zip), Now, upload the theme in your WordPress from Dashboard->Appearance->Themes->Add New, Then, activate your theme, This way you can install and activate your updated version in your site, keeping the copy of your older version in your WordPress Hope it will resolve your issue Do let me know if you need more assistance, Thanks & Regards! Priyanka InkThemes.com
Priya, Great Job,I love your updated version very much,and appreciated your support. However,I still could not save the "save all changes",and even When I build a new pages,I can not upload new media inside of the pages,Could you please help? Thanks&Best regards Christopher
Priya, Great Job,I love your updated version very much,and appreciated your support. However,I still could not save the "save all changes",and even When I build a new pages,I can not upload new media inside of the pages,Could you please help? Thanks&Best regards Christopher
Priya,Afrer I uploaded the new colorway Theme,and Plus I changed the language of Dashboard from Chinese(my Local language) To english,I could insert media picture into pages again,but still theme option can not change,please check the picture, when I click the "save all changes" in the theme option panel.but always failed,and show like the picture Thanks&Best regards Christopher
Hello Christopher, To determine and fix the issue, we need to access your dashboard. So, send us your website WordPress login details at [email protected] along with the thread link. Your Website URL: WordPress Username: Password : Looking forward to your reply. Thanks & Regards! Priyanka InkThemes.com
Thanks,Priya, I already sent you the details info,hope you could help us to resolve this problem soon. Thank you very much for your assistant in advance. Christopher
Thanks for the details... We will get back to you soon.. Your patience will be appreciated, Thanks & Regards! Priyanka InkThemes.com
fixed,Thanks a lot,just my homepage picture and details changed.Anyway,I already fixed it as well,Thank you guys! Thanks&Best regards Christopher
You're welcome Christopher.. Do let me know if you need more assistance, Thanks & Regards! Priyanka InkThemes.com
