Cannot access themes--have lifetime account

Wondering what went wrong. I purchased the lifetime account for all of the themes for $147. Now I get an error stating you do not have access.

Here is my payment page. Now how do I get the themes/files??????????

Thanks for the help.

Active Subscriptions

• InkThemes Weekly WordPress Plugins Bundle Lifetime

Active Resources

• Get All InkThemes Premium Themes here (Includes Documentation + PSD Files)
• Contact Support (Community Forum)
• InfobarPro.zip
  InfobarPro WordPress Plugin Ver 1.4
• inkmemberpro.zip
  InkmemberPro Plugin Ver 1.4.4
• Ink Member documentation.pdf.pdf
  Ink Member Plugin Documentation
• InfoBarDocs.pdf

 

Here is the message error I receive.

Is lifetime access not lifetime anymore?

Thanks

Logged in as randybett. Logout

• Main Page​
• Add/Renew Subscription​
• Payments History​
• Edit Profile​

You have no access to Protected Content [file-137]. Visit order page to order additional subscriptions.

 

Hello,

Greetings from InkThemes,

We sent you an email. Kindly check your email and acknowledge us for the same.

 

Yes Sobhagya I have received the email--which link do I use for the payment?

Thanks

 

We did send you the link on email... Kindly check..

 

Hi there--no email in the spam or inbox. Please resend link, Thanks

 

Hi there--found the link--thanks a lot!!!!!!!