cannot install the two files after installing plug in

Discussion in 'InkMember WordPress Plugin' started by westernbranch, Aug 16, 2017.

  1. westernbranch

    westernbranch New Member

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    I uploaded the zip file and made it my theme. There is nothing in the sidebar showing Inkthemes.
    Nothing showing "Ink Import Export".
    I went to plug ins>add new>upload, and tried to upload the two files, but both read: "The package could not be installed PCLZIP_ERR_BAD FORMAT (-10) UNABLE TO FIND END OF CENTRAL DIR RECORD SIGNATURE"
     
  2. akbar92

    akbar92 Support Staff Staff Member

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    Hello,

    You need to download the zip file of your theme along with JSON and XML files.

    Now, visit your WordPress Dashboard->Appearance->Themes->Add New->Upload

    Upload & activate the theme, by using our import export plugin, you can upload the demo contents (XML and JSON).

    I hope you find the above information helpful.

    Regards!
    Akbar
    InkThemes.com
     
  3. westernbranch

    westernbranch New Member

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    I have activated the theme, but cannot find the import export plug in that will allow me to upload XML and JSON.
     
  4. westernbranch

    westernbranch New Member

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    The theme has been uploaded and activated.

    There is no way to upload the demo contents XML and JSON
     
    Last edited: Aug 17, 2017
  5. westernbranch

    westernbranch New Member

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    I do not have the import export plug in available on my member page, nor is it available on the Wordpress directory.
    Only a zip file, J.SON, and XML file.

    Also, the zip file that is activated is : Ink Leads Capture Pro Plug in.
    I ordered the Repairpoint Pro plugin.

    Please look at my account to see what is missing.
    Thanks
     
    Last edited: Aug 17, 2017
  6. akbar92

    akbar92 Support Staff Staff Member

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    Hello,

    We have checked your account and assigned the required files there,

    Please download the JSON, XML and Import Export plugin again and upload the same in your WordPress to get the demo contents.

    Thanks & Regards,
    Akbar
    InkThemes.com
     

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