Cannot register new account

Discussion in 'GeoCraft WordPress Theme' started by garethnz, Aug 18, 2015.

  1. garethnz

    garethnz New Member

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    Aug 10, 2015
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    Hi,

    When logged out of my site, I clicked "Add Listing" then filled out the form for a new account, however after clicking on the "Register" button, nothing happened. I've tried several times now and also tried with different browsers but I'm still unable to create a new account. Please help!!
     
  2. priya

    priya Guest

    Hello,

    Greetings from InkThemes,

    To resolve your issue, there would be requirement of some customization in the source code of the theme and we can get it customized for you.
    We need your dashboard access to figure out this issue.

    So, send us your Dashboard login details at [email protected].

    Thanks & Regards!
    Priyanka
    Inkthemes.com
     
  3. rogerb

    rogerb Active Member

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    Hi garethnz,

    The only thing thats caused me a problem just like this is that I didn't set the CORRECT 'CAPTCHA' keys for my site.

    I think that you will find it displays an error on the page but its so small and is difficult to understand its meaning. The keys need to be for the domain you are working with and will not work with keys from another domain. Once I corrected mine it all worked OK again!

    I believe you can turn off the captcha element from the theme options to proceed with the form submission by not using the captcha!

    Hope this helps

    Roger B
     

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