Can't Get Select Time to Work

Discussion in 'Smartbooking-Appointment Booking WordPress Theme.' started by dmedia, Aug 12, 2016.

  1. dmedia

    dmedia Member

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    Hi - I can't get "select time" to work in the Booking Form. I've gone in and created 2 services, set each to Mon-Sun (every day), with 15 min interval appointments from 12 am to 11:45 pm every day. When I test the form it allows select service and date, but for time it says "unavailable".

    Ideally would like unlimited appointment slots with users able to write in their time (whatever time they want) and not have to select from a drop down.

    This is for a shipping service so we have unlimited appointment slots, dates and times.

    MDXfreight.com - Sorry you have to login to view.
     
  2. priya

    priya Guest

    Hello,

    Greetings from InkThemes!

    To determine and fix the issue, we need to access your dashboard.

    So, send us your website WordPress login details at [email protected] along with the thread link.

    Your Website URL:
    WordPress Username:
    Password :


    Looking forward to your reply.

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  3. dmedia

    dmedia Member

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    To clarify, not only would I like to get the Time slot issue resolved but also I need to change the form.

    The first section with name, email & phone is fine.

    Then need 2 sections:
    1) Select Start Date
    Service: ____
    Date: ___ Time: ___ (Instead of drop down can users simply write in a time? Or not?)
    Location: _____
    (remove price)

    2) Select End Date
    Date: ___ Time: ___
    Location: _____
    (no price)

    Instead of "Book Appointment" want it to say "Request Quote" - I already changed this.

    This is for a shipping service. We need to know the customer's start date, time & location, then end date, time & location. We can't publish prices because it varies.

    When customers submit the booking form we want instant notification via email. Then we will call/email them with a price.

    Can we get the notification to the admin be instant, instead of having to wait 7 days before the appointment to get a reminder?

    I sent you login info. Appreciate your help greatly.
     
  4. priya

    priya Guest

    Thanks for the details..

    Hope you sent this thread link as well along with the details..

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  5. dmedia

    dmedia Member

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    I did send thread link.
     
  6. priya

    priya Guest

    Alright..

    Will get back to you soon..

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  7. dmedia

    dmedia Member

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    Hi - Checking in to see if you have time to login and take a look. Want to launch this site very soon. Appreciate your help, thank you!
     
  8. priya

    priya Guest

    Hi,

    Our developers are working over your issue and they will get back to you soon..

    Hope you will understand..

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  9. dmedia

    dmedia Member

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    Thank you, was contacted via email that there will be a fee for changing form as described above. Can I get an estimated cost and time to do this? I have to get budget approval.
     
  10. priya

    priya Guest

    Hi,

    Mr. Naveen had contacted you via email..

    Kindly check your email..

    Thanks & Regards!
    Priyanka
    InkTheme.com
     
  11. Naveen

    Naveen Guest

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    We have checked your site and found that, you haven't configured the Date and Time Slots properly.

    See: http://screenpresso.com/=rSD9b

    Please go through the plugin documentation once and configure our plugin,

    You will get the things done fine, I have done the same for one of your services, please check Brakes Service, you will get the time field populated properly.

    You can refer the video tutorial for configuring our plugin:

    I hope you find the above information helpful,

    Warm Regards!
    Naveen Kolhe
    InkThemes.com
     
  12. noniej

    noniej New Member

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    Does this plugin work with Divi and other themes?
     
  13. Naveen

    Naveen Guest

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    Hello,

    The plugin can work with other simple blogging WordPress themes but with Divi, We haven't tested and can't say.

    Warm Regards!
    Naveen Kolhe
    InkThemes.com
     
  14. netfly

    netfly New Member

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    Works with Divi
     
  15. akbar92

    akbar92 Support Staff Staff Member

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    Thanks for your efforts. :)
     

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