Change "query" to "message" in the contact area. Also, the contact query message box acts a little weird, but appears to be functioning okay. The text looks different and it starts the text in the middle. Just thought it was worth mentioning. See attached photo.
Hello, Greetings from InkThemes! You can easily change the text from the contact area, you just need to follow the screenshot given below. Regarding your second issue, let me tell you we have checked this at our end and it works fine, please have a look at below screenshot. Hope it will resolve your issue Do let me know if you need more assistance, Thanks & Regards! Priyanka InkThemes.com