Checkout Does Not Go To Pay Pal

Discussion in 'Subscribely v2 WordPress Theme' started by hschurr, May 1, 2014.

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  1. hschurr

    hschurr Member

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    Hi
    When a new user comes to the site and clicks on Checkout, they are asked to create an account. After they create the account, they are taken back to homepage. They should be taken to PayPal.

    It is very confusing and not user-friendly.

    How can I fix this?
     
  2. Nitesh

    Nitesh Support Staff

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    Hello Hila,

    We are going to release update for subscribely theme next week. In which we are including this point too.

    Thanks & Regards
    Nitesh Raghuwanshi
     
  3. hschurr

    hschurr Member

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    Awesome :) How can I ensure I get the update notice?
     
  4. Gourav

    Gourav Support Staff

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    Hello,

    Please wait for few more days. I will inform you regarding such update.

    Thanks & Regards
    Gourav Shrivastava
     
  5. Gourav

    Gourav Support Staff

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    Hello,

    Download updated version of theme from your members area and upload it, This will solve your issue.
    Login here: http://inkthemes.com/members/member/index



    Note:- Before updating the theme, firstly go to Plugins > Installed plugins and delete the "InkMembers" plugin from there.


    Thanks & Regards
    Gourav Shrivastava
     
  6. hschurr

    hschurr Member

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    What about all the customization I did. Will all of that be overwritten?
     
  7. hschurr

    hschurr Member

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    Hi, after updating and re-doing the customization I'm disappointed to see that the checkout is still not working as expected.
    It still makes the user create and account and then goes back to the video page rather than PayPal. Am I missing something?
     
  8. Gourav

    Gourav Support Staff

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    Hello,

    Sorry for inconvenience.
    Issue resolved, updated theme available in your members area, Please follow the downloading and uploading process again.


    Thanks for your patience.
    Have a nice day:) .


    Thanks & Regards
    Gourav Shrivastava
     
  9. password2432

    password2432 New Member

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    Hello, after user creates an account on my site they get taken to a PayPal error page after clicking the buy it now button. Please advise why I would be getting a PayPal error page instead of the correct page. Sandbox mode is off
     
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