Claim listing problem

Discussion in 'GeoCraft WordPress Theme' started by rogerb, Feb 13, 2018.

  1. rogerb

    rogerb Active Member

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    I've had a few people want to claim a listing which I (as an admin) have inserted.

    I receive an email to tell me this and when I look in the listing 'claim orders' sure enough there it is.
    Point is what to do next?

    How do I approve the listing claim as there is no mechanism in place to do this.

    If I go (as admin) to the listing, the owners dropdown menu at the bottom of the window does not contain the person making the claim as they are just a subscriber.

    So what are we supposed to do?
     
  2. akbar92

    akbar92 Support Staff Staff Member

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    Hello Roger,

    Greetings from InkThemes,

    I have just tested a claim listing function on your website and found that it is working properly as they must be.

    I would like to tell you that whenever a user wants to claim their listing they have to logging their existing account or if they haven't then they need to create a new account in order to claim their listing.

    After logging their account, they have to pay from existing payment packages to claim a list.

    After completing the transition, the listing goes to pending approval and the author of the claimed listing changed to that person who has claimed that listing.

    And the admin of the website has to publish it manually.

    This is how the claim listing works.

    Hope you find the above information helpful.

    Best Regards,
    Akbar
    InkThemes.com
     

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