Cloriato theme does not work

Discussion in 'InkThemes-Support Working Hours' started by cifsk8c, Oct 2, 2017.

  1. cifsk8c

    cifsk8c New Member

    Joined:
    Mar 27, 2016
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    Hi there,

    We have been using Cloriato theme for a a few years now and never had a problem. For some reason the theme is not working now. When you login to WP admin site Theme Options link to edit the theme disappeared, so we could not make any updates to our site. We were able to get it back, but it not under Appearance section and is not called Theme options. It's above the Appearance and called InkThemes. It has all info of the homepage, two columns, three columns, etc. but on the user end of the site it is not reflecting. Somehow we lost the connection. How do I fix it and get it back to where it was before. It's very frustrating!

    Please help!

    Thanks!
     
    Last edited: Oct 2, 2017
  2. akbar92

    akbar92 Support Staff Staff Member

    Joined:
    Jun 3, 2017
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    Hi,

    Greeting from InkThemes,

    We need WordPress admin credentials to figure out the issue.
    Kindly send the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will do the needful.

    Regards,
    Akbar
    InkThemes.com
     

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