ColorWay Pro Responsive Theme Options NOT SAVING...

Discussion in 'ColorWay WordPress Theme' started by bcwebsolutions, Jun 10, 2014.

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  1. bcwebsolutions

    bcwebsolutions New Member

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    My theme options are all displaying as one page instead of general > Slider> and so on going to a list of only those options...

    So anyway, if you go down the list to footer for example and put something in it doesn't save...

    So far i switched themes > Deleted the colorway that was in there and uploaded theme again and activated.

    I use this theme in bishopscentre.ca, http://bishopscentre.ca/hot-spring-portable-spas-hot-tubs-abbotsford-bc and http://bishopscentre.ca/bishops-outdoor-living-furniture-abbotsford/ under the same domain and the other theme instals are ok...
     
  2. Gourav

    Gourav Support Staff

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    Hello,

    Go to Appearance > widgets and drop down "screen option" and then click "Disable accessibility mode".
    Check image for reference.

    [​IMG]



    Thanks & Regards
    Gourav Shrivastava
     
  3. bcwebsolutions

    bcwebsolutions New Member

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    Thanks for reply but that didn't work. That option was already disabled...
     
  4. bcwebsolutions

    bcwebsolutions New Member

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    and when you change any "theme options" they don't save either. Whatever was existing stays...
     
  5. Nitesh

    Nitesh Support Staff

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    Hello,

    I think any installed plugin is conflicting with the theme.
    So deactivate all plugins to see if this resolves the problem? If this works, re-activate the plugins one by one until you find the problematic plugin(s).
    It will work. If not then Please provide the following information listed below.
    Thread Link: http://www.inkthemes.com/community/threads/colorway-pro-responsive-theme-options-not-saving.12329/
    Your Website URL:
    WordPress Username:
    WordPress Password:
    Send this information on our email at [email protected]
    I will check and resolve your issue.
    Thanks & Regards
    Nitesh Raghuwanshi
     
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  6. bcwebsolutions

    bcwebsolutions New Member

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    It was a plugin just as you suggested. Thank you for your time
     
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