Colorway Pro Responsive Theme Options Not Working...

Discussion in 'ColorWay WordPress Theme' started by adefeo777, Jun 5, 2017.

  1. adefeo777

    adefeo777 Member

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    Hi, My Colorway Pro Responsive "Theme Options" are not working. I have attached a screen capture of what I am getting. It loads for a couple seconds like normal, and then reverts to the screen pictured below. I do have some customization, so I don't want to just re-upload the theme.

    Thanks for your help!

    Website: http://fullforcetactics.com/


    Capture.JPG
     
  2. akbar92

    akbar92 Support Staff Staff Member

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    Hello,

    Greeting from InkThemes,

    Hope you are doing good...!

    Kindly download a fresh copy of the theme from the member area and reinstall the theme.

    Hope this helps...!

    Regards,
    Akbar
    InkThemes.com
     
  3. adefeo777

    adefeo777 Member

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    Okay, did that and now the website content is gone:eek: and worst of all... the "Theme Options" are still not working.
     

    Attached Files:

  4. akbar92

    akbar92 Support Staff Staff Member

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    Hi,

    We need WordPress admin credentials and C-Panel access to figure out the issue.
    Kindly send the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    C-Panel website URL: -
    C-Panel Username: -
    C-Panel Password: -

    We will try to fix your issue.

    Regards,
    Akbar
    InkThemes.com
     
  5. adefeo777

    adefeo777 Member

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    Any News?
     
  6. Naveen

    Naveen Guest

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    You haven't shared your login details yet, Please share your WordPress admin and cPanel/Hosting login details at [email protected]

    So that we can look into this matter and resolve your issues.

    Regards!
    Naveen Kolhe
    InkThemes.com
     

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