Colourway Pro Theme - Broken With Update?

Discussion in 'ColorWay WordPress Theme' started by colinmyers1, Feb 20, 2017.

  1. colinmyers1

    colinmyers1 New Member

    Joined:
    Sep 1, 2015
    Messages:
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    Hi

    I just updated my Wordpress plugins and I note that when I update my
    Virtue / Pinnacle ToolKitYou have version 3.6 installed. Update to 4.0.

    ...it
    breaks my website completely! See attached screenshot. Can you let me know why this is and how to resolve? This is now the second restore I will need to do having identified the issue as being this plugin (I think!?)

    WordPress 4.7.2 running ColorWay Pro Responsive Theme theme is my setup.

    Thanks
     

    Attached Files:

  2. nitin

    nitin Guest

    Hi,

    Greetings from InkThemes,

    I would like to let you know that the latest version of the ColorWay theme available in member's area is v3.8

    Kindly download and upgrade to the latest version of the theme available. It will resolve your issue(s).

    Incase, you are still left with any problem, just send us your website WordPress login details at [email protected] along with the thread link.
    Your Website URL:
    WordPress Username:
    Password :


    We will do the required for you.

    Thanks & Regards!
    Nitin
    InkThemes.com
     
  3. cammua

    cammua New Member

    Joined:
    Feb 28, 2013
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    I can not access members area for update getting a fatal error. My site is not working on the back end to make update to pages. I reverted back to wordpress 3.8.1 and still same problem
     
  4. nitin

    nitin Guest

    Hi Cammua,

    Sure, we'll help you with everything.

    To fix all your issue and to update your WordPress & theme, we need access to your WordPress dashboard and website's control panel (cPanel) details at [email protected] along with the thread link.

    Your Website URL:
    WordPress Username:
    Password :

    C-Panel website URL: -
    C-Panel Username: -
    C-Panel Password: -


    We will fix everything for you.

    Thanks & Regards!
    Nitin
    InkThemes.com
     

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