I am using the Compass Pro theme and it seems a bit jittery. The slides are not smooth - I guess the site seems a bit sluggish. Last night I attempted to install WooCommerce but I am experiencing some difficulty. The additionally, the theme says it is not compatible. Is this something that can be fixed?
Hi, Greetings from InkThemes! It seems you are using the old version of the theme. I would suggest you to download the latest version from your member's area. Our latest version of Compass Pro is WooCommerce Compatible and the sluggishness which you are facing in the Slider Section will be irradicated. If you still face any issue or you are unable to do so, just send us your website WordPress login details at [email protected] along with the thread link. Your Website URL: WordPress Username: Password : We will do it for you Thanks & Regards, Shruti Jain InkThemes.com
I am already using Compass Pro v 1.1.2 - I do not see another version available on your site. My members area is the same as it was originally when I purchased my bundle.
OK, I first posted and requested help on Friday, yet as of today I still have not received the help I need. I have sent emails inquiring, but no response. Any idea when help might be on the horizon for me?
Hi, Sorry for the inconvenience caused! Send us your website WordPress login details at [email protected] along with the thread link. Your Website URL: WordPress Username: Password : We will do upgrade the latest version of the theme on your site. Looking forward to your reply. Thanks & Regards, Shruti Jain InkThemes.com
I have already sent you all of that information...twice! My sliders are very jittery and boarder looking unprofessional.
Can you please share this thread link so that we can search your details. Warm Regards! Naveen Kolhe InkThemes.com
I had an email this morning saying this update was completed, I just don't see where anybody signed on to my system. I sent an email last night with BIG problems but they all looks fine this morning. The only problem now is I have no Home Menu so once you click on any other page, there is no way to return to the home page.
Can you please share your email id here, I have to look into this matter. I look forward to hearing from you soon. Warm Regards! Naveen Kolhe InkThemes.com
