Hi, I am newly installed Acupuncture Pro theme. I could not receive any message input in the contact form in the contact page. I think it is something wrong about email setting. Please help me get through! Thanks, Kevin
Hi, Greeting from InkThemes, You might have not made the Email settings, kindly check them once. I have made a video for your assistance, have a look at it: If then too the issue occurs then, Kindly send the below-mentioned credential details at [email protected] along with the thread link. WordPress Website URL: - WordPress Username: - WordPress Password: - We will do the needful. Regards, Akbar InkThemes.com
Hi Akbar, Actually, I failed. I like watch the video you mentioned, but I could not see the link for the video. Thanks, Kevin
Hello Kevin, Greeting from InkThemes, I am sorry for the last thread as I mentioned about the video link and forget to attach it. So here is the video link below: https://screenpresso.com/=H4Yyb Just have a look at it and if the too you didn't receive any email then, just send the below-mentioned credential details at [email protected] along with the thread link. WordPress Website URL: - WordPress Username: - WordPress Password: - We will do the needful. Regards, Akbar InkThemes.com
Hi Akbar, I just found: All messages from the form went to SPAM box. Nothing was wrong with the form! Thank you very much for all your helps! One more thing, if I want modify a little bit of the form, can I do it? how can I do it. I would be not able to do it because of my limited computer skill. Kevin
Hello Kevin, Greeting from InkThemes, Okay that's good and you are most Welcome! You can use Contact form 7 Wordpress plugin. If you want to use it then here is the link to the plugin: https://contactform7.com/download/ Let us know if you need further help, we will be happy to assist you. Regards, Akbar InkThemes.com
I found the problem was caused by child theme. I got back to the original one, no issue came out. Your theme is great. Really appreciated your helps and your willing to helps and your readiness to helps. Glad be able to get your support now and in future. Many thanks!
Hello Kevin, Greeting from InkThemes, Okay, that's good, that your issue is now been resolved. And you are most welcome. Regards, Akbar InkThemes.com
