Contact: No emails are sent

Discussion in 'Compass WordPress Theme' started by brainartist, Jan 19, 2016.

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  1. brainartist

    brainartist New Member

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    Hello.
    After clicking on the submit button at the bottom of the contact form, the success message is being displayed, but no email is send to the admin's email address.

    There must be an error in the code, because using the Compass theme itself does not solve the problem. Emails are not send, too.

    I'm looking forward to an answer, I can't figure out the problem.
     
  2. priya

    priya Guest

    Hello,

    Greetings from InkThemes!

    Would you please send us your dashboard credentials at [email protected] along with this thread link as well so that we can figure out the issue and able to resolve that?

    Looking forward to your reply.

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  3. brainartist

    brainartist New Member

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    Hello, Priyanka.
    Thank you for your answer. I sent an email.
     
  4. priya

    priya Guest

    Thanks for the details...

    We will get back to you soon...

    Your patience will be appreciated,

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  5. brainartist

    brainartist New Member

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    It's working now.
    It wasn't the themes' fault, it's alright.
    I just had to set one single option at my web hoster.

    Thank you. Problem solved.
     
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