Hi I have CookeryWasher Pro Version: 2.1.2.1549036522 installed (can't find a specific forum). I am getting the following error on the front page: Warning: preg_match() expects parameter 2 to be string, array given in /homepages/44/d804137144/htdocs/comdish/wp-includes/class-wp-block-parser.php on line 417 Warning: strlen() expects parameter 1 to be string, array given in /homepages/44/d804137144/htdocs/comdish/wp-includes/class-wp-block-parser.php on line 489 I have disabled all plugins and that had no effect. Please can you help. Thanks
Hello, Warm Wishes From InkThemes, Actually you are using the older version of the theme so the issue is occurring. As I checked with the email address we have found one account with Username: sparks1962 Name: David Butler Email: [email protected] This account has an active subscription of the theme however the support access and theme update are expired. So in order to activate the support and update the theme the account needs to be renewed. For renewal please refer the below link and select the $45 option: https://www.inkthemes.com/members/signup/byKn44jDC Once the renewal amount will be paid just let us know we will update the theme and resolve the issue for you. Regards, Shemaela InkThemes.com
Hello, Warm Wishes From InkThemes, You are most welcome! Once you are done with the payment just let us know about it. Let us know if you need further help, we will be happy to help you. And always feel free to ask your queries at our support forum: http://inkthemes.com/community/ and at our email [email protected] Regards, Shemaela InkThemes.com
Hello, Warm Wishes From InkThemes, Thanks for making the payment! Will you please allow us to check your website dashboard for once? Kindly send the below-mentioned credential details at [email protected]. WordPress Website URL: - WordPress Username: - WordPress Password: - We will update the theme for you and resolve the issue for you. Regards, Shemaela InkThemes.com
Hello, Warm wishes from InkThemes, We have successfully received your support request on our email. And we have followed up you up via Email itself. Kindly share the queries and issues you have there and I hope you will soon receive the solution. Regards, Shemaela InkThemes.com
There has been no follow up by email except for asking for the login details which I sent (for the 3rd time) on the 15th. The site still has the errors after you assured us that paying to renew the theme would fix the problem. It didn't. Please can you fix it.
Hello, Warm wishes from InkThemes, Actually you are sharing your WordPress admin login details. And we need your C-Panel or Web Hosting login details for resolving the issues. So kindly provide us your C-Panel or Web Hosting login details. We will then resolve the issues for you. Regards, Shemaela InkThemes.com
