Hi all, just purchased a license for Videocraft and my first impressions are very good. I do however have two slight issues which I hope you can help me with: 1) Adding a video from Youtube works without a problem, nice feature! Uploading a personal video does give me an issue. After successfully uploading the video, it gives a "could not load plugin, file not found" message in the video player. The file is of type mp4. Could this be an issue with writing permissions to a certain folder on my webserver? 2) After adding a comment to a certain video, I get a message: "This page isn’t working. If the problem continues, contact the site owner. HTTP ERROR 405". Could this be a redirect problem or should I adjust some settings? I've read the documentation and browsed the forum, but couldn't find a solution to my problems. Thanks in advance! With kind regards, Martijn
Hi, Greeting from InkThemes, Will you please allow us to check your website dashboard for once? Kindly send the below-mentioned credential details at [email protected] along with the thread link. WordPress Website URL: - WordPress Username: - WordPress Password: - We will try to fix your issue. Regards, Akbar InkThemes.com
Hello, Greetings from InkThemes, Just for the confirmation, Is your issue has been fixed or we missed something at our hand? I look forward to hearing from you. Regards, Akbar InkThemes.com
