Hello I installed ColorWay for my page www.thehoneyco.com. When following Themes>Appearance>Customize all I get to customize is Widgets, no additional CSS or anything else. I-ve uninstalled and reinstalled a few times to no avail. Any help will be highly appreciated!
Hello, Thanks for contacting us, Please have a look at the below-linked video to find where the customizer is. Here is the link to the video: https://screenpresso.com/=47Wdb Hope this helps...! Regards, Akbar InkThemes.com
Thanks, but this is what shows up when I follow the steps provided (check screenshot, please) As you may see, I don't get the Additional CSS option, just widgets. Also, is there a possibility to update to the latest version of Colorway? It looks fantastic!
Hello, Greetings from InkThemes, We need WordPress admin credentials to figure out the issue. Kindly send the below-mentioned credential details at [email protected] along with the thread link. WordPress Website URL: - WordPress Username: - WordPress Password: - We will do the needful. Yes, just visit your members area: https://www.inkthemes.com/members/member and download the latest version of the theme. Next, extract the zip file of the theme and rename that folder like theme_name to theme_name_new, Again, you would need to create a zip file of that renamed folder (say: theme_name_new.zip), Now, upload the theme to your WordPress from Dashboard->Appearance->Themes->Add New, Then, activate your theme, This way you can install and activate the latest version in your site, keeping the copy of your older version on your WordPress Hope you find it helpful, Do let me know if you need further assistance. I will be glad to assist you. Regards, Akbar InkThemes.com
Hello, We have successfully received your credentials and is being forwarded to our developers, we will get back to you with a positive response ASAP. Your patience will be highly appreciated, Warm Regards! Akbar InkThemes.com
