Dashboard.... gone missing !!!

Discussion in 'Woodpecker WordPress Business Theme' started by trasgu, Mar 24, 2014.

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  1. trasgu

    trasgu Member

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    Hi there friends,
    I have a Woodpecker installed in a website and all of the sudden we can not access the dashboard, the website looks just fine and we can even reach the /wp-admin ...but, once we imput our username and password all we get is a white page with a "dot" in the left upper corner of the white page... any ideas what could have happened???

    Any ideas on this weird issue??
    Thx tons,
    Jose
     

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  2. Gourav

    Gourav Support Staff

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    Hello,


    Please provide the following information listed below.

    Thread Link:
    Your Website URL:
    WordPress Username:
    WordPress Password:
    FTP Details:

    Send this information on our email at [email protected]

    I will check your issue.

    Thanks & Regards
    Gourav Shrivastava
     
  3. trasgu

    trasgu Member

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    Hi Gourav,
    problem has been fixed, the Hosting company had been updating some security "something" and the mess up our login. When we first contact them they said it was and WP issue but this morning they wrote to us back to apologize for the problem created !!

    Thx anyway Gourav, have a great day !!!
     
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