DESIGN BORDER – FRAMING SERVICE WORDPRESS THEME & TEMPLATE

Discussion in 'InkThemes-Support Working Hours' started by nwframer, Mar 29, 2019.

  1. nwframer

    nwframer New Member

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    Hi
    I have set up DESIGN BORDER – FRAMING SERVICE WORDPRESS THEME & TEMPLATE installed and running but i am having trouble with the contact us form. The emails are not being received by the chosen email account. I have checked the support videos on the forum and applied the email address but nothing still sends. please advise

    kind regards

    Wahid
     
  2. akbar92

    akbar92 Support Staff Staff Member

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    Hi,

    Warm Greeting from InkThemes,

    Will you please allow us to check your website dashboard for once?

    Kindly send the below-mentioned credential details at [email protected] along with the thread link.

    WordPress Website URL: -
    WordPress Username: -
    WordPress Password: -

    We will do the needful.

    Regards,
    Akbar
    InkThemes.com
     
  3. nwframer

    nwframer New Member

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    Hi
    I have set up DESIGN BORDER – FRAMING SERVICE WORDPRESS THEME & TEMPLATE installed and running.
    i am having a problem with the gallery feature section.
    there are 3 categories, canvas prints, memorabilia and picture frames.
    when you click each category the correct images show for that category.
    But when you click the image link it should be just that categories images and nothing else. the problem is
    that all the categories images show.
    please could you change it to make just the selected images to show for the one category, and not all of the image categories.
    Also the link and image buttons are erratic and sometimes show and sometimes dont. they also flicker.
    You have my login detail from previous.

    please advise.

    kind regards

    Wahid
     
  4. shemaela21

    shemaela21 Guest Staff Member

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    Hello Wahid,

    Greeting from InkThemes,

    Could you please send me the login details once again along with the thread link at [email protected].

    I do not have your Email address with which you have shared the login details.

    We will look into the issue and will do the needful for you.

    Regards,
    Shemaela
    InkThemes.com
     
  5. nwframer

    nwframer New Member

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    hi
    i have sent the login details again.
    if you check my forum login credentials, you will be able to find out my email address.

    Thank you
     
  6. shemaela21

    shemaela21 Guest Staff Member

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    Hello Wahid,

    Greeting from InkThemes,

    I would like to inform you that we haven't received any Email from you recently.

    We do have the threads from your end on Mon, Apr 1, 9:24 PM and Thu, May 2, 6:57 PM.

    To which we had replied and we haven't received any return Email from your end.

    Kindly have a look at the screenshots attached below:


    screencapture-mail-google-mail-u-1-2019-06-01-11_44_37.png

    screencapture-mail-google-mail-u-1-2019-06-01-11_46_41.png

    We have contacted you once again via your threads itself, kindly reply us back there itself.

    Regards,
    Shemaela
    InkThemes.com
     

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