Hi guys. I have a website using Geocraft. All went well a year ago setting it up with help from Akbar to make some changes for me. Great work Akbar. I noticed recently that the website now is all wrong. The Listings Titles and Contents have remained the same but now every listing has the wrong images, contact details, map location, website, phone number etc. I deactivated all plugins, made no difference. Website directory listings still corrupted. I had a backup of the listing report in csv format from last year. I tried to import that to get things back to the way they were but it did not work either. Can you please help me get the website back to the way it is supposed to be. Thanks.
Hello, Thanks for contacting us, Will you please allow us to check your website dashboard for once? Kindly share your old CSV file with us along with the below-mentioned credential details at [email protected] along with the thread link. WordPress Website URL: - WordPress Username: - WordPress Password: - We will check the issue and will do the needful for you. Regards, Shemaela InkThemes.com
Hi Shemaela, I have sent you the requested file and information. Any help you can give will be greatly appreciated. Many thanks, Mealea.
Hello Bill, Thanks for getting back to us, I would like to inform you that we have successfully received your login details at our Email [email protected]. And we have contacted you back via Email itself, kindly follow us there. Regards, Shemaela InkThemes.com
Out of interest was this situation ever resolved? as same thing has happened to a few people and it would be good to know if there was a general fix? thanks
Hello, Warm Wishes From InkThemes, Yes, we do resolve the issues and there are many users who had faced the same issue. It is not because of the theme, but it is because the user's use some of the directory plugins and due to them some misbehaviours take place in the database of the listing directories. So we if the users have backup files of there listings we then resolve the issue for them. I hope I have answered your question correctly, let me know if you have queries or issue. We will be happy to assist you. Regards, Shemaela InkThemes.com
