I have installed the PRO version and somehow for my slider I am getting double slider image - top and bottom. Please view here. http://www.nusaputra.my/ Aside to that, after u have rectify this problem, would it be possible for me to reduce the height of the slide ? Thank you for your assistance.
Hi, We need WordPress admin credentials to figure out the issue. Kindly send the below-mentioned credential details at [email protected] along with the thread link. WordPress Website URL: - WordPress Username: - WordPress Password: - We will try to fix your issue. I have got your concern and would like to tell you that the slider height is image adaptive. But if you want a particular height then let me know, I will configure accordingly. Regards, Akbar InkThemes.com
Dear Akhbar, thank you so much for your prompt replies. Everything is working well now. Appreciate the support offered and this theme is fabulous !!
You are most Welcome! Always feel free to ask your queries at our support forum: http://inkthemes.com/community/ and at our email [email protected] We would be glad to assist you... Have a nice day! Thanks & Regards! Akbar InkThemes.com
I'm having the same double slide issue (even though I'm only using one slide, I'll send you the url and credentials, thanks in advance
Hi, I am glad to inform you that- Your issue has been fixed, Kindly visit your site and acknowledge us for the same. Regards, Akbar InkThemes.com
Hello! I am having the same issue as well I will be sending you my credentials as well, unless there is a fix I can do. Thanks!
Hi, Greetings from InkThemes, You are requested to update the theme to the latest version. The latest version of the theme is available in your members account, First visit your members area: https://www.inkthemes.com/members/member and download the latest version of the theme. Next, extract the zip file of the theme and rename that folder like theme_name to theme_name_new, Again, you would need to create a zip file of that renamed folder (say: theme_name_new.zip), Now, upload the theme to your WordPress from Dashboard->Appearance->Themes->Add New, Then, activate your theme, This way you can install and activate the latest version in your site, keeping the copy of your older version on your WordPress Hope you find it helpful, Do let me know if you need further assistance. I will be glad to assist you. Regards! Akbar InkThemes.com
You are most Welcome! Always feel free to ask your queries at our support forum: http://inkthemes.com/community/ and at our email [email protected] We would be glad to assist you... Have a nice day! Thanks & Regards! Akbar InkThemes.com
