Good afternoon! I haven't made any changes for a long time in this website and my customer wanted a change made to the slider. I went to the theme options page and that page is blank with the exception of the header. What do I need to do to get that to show back up? Thanks!
Hi, Greeting from InkThemes, Will you please allow us to check your website dashboard for once? Kindly send the below-mentioned credential details at [email protected] along with the thread link. WordPress Website URL: - WordPress Username: - WordPress Password: - We will do the needful. Regards, Akbar InkThemes.com
Hello Peggy, Greeting from InkThemes, We have successfully received your login details at [email protected]. And we will contact you from there itself via Email. I request you to be patient until we resolve the issue. Regards, Akbar InkThemes.com
Thank you for fixing that problem. I am having an additional problem with the site. I am trying to change my slides to update and I am trying to move what was slider 1 to the slider 3 spot - it disappeared from the slider, even though the info is correct within the slide settings under theme options. It's a video. If you look on the control panel theme>theme option>slider settings I have loaded the new photo that I want to show in the 1st slide. The new description to the right of the slide is right, but the photo that I have uploaded does not show up. It's still the video. And now, as I said, where I moved the video slide info to the 3rd slide, it has disappeared all together in the slide. Would you be able to tell me why this simple task of making the changes in the theme options>slider settings isn't working? The URL is makemydayplease.com. I am sending the login info thru [email protected]. Thank you!
Hello, Greeting from InkThemes, Sorry! but we are unable to reach your website. Kindly check your website for once and send us the details again, so that we can figure out the issue and let you know. Regards, Akbar InkThemes.com
