Email sends from [email protected] even though I have it set to something else in admin profile

Discussion in 'VideoCraft WordPress Theme' started by adnanhmd6, Jun 13, 2015.

  1. adnanhmd6

    adnanhmd6 Member

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    Hi

    Whenever i publish the contents. Email sends from [email protected] to the "Author" even though I have set it to something else in admin profile.
     
  2. adnanhmd6

    adnanhmd6 Member

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    Hi

    I have sent the credentials please check it on high priority.
     
  3. adnanhmd6

    adnanhmd6 Member

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    Hi

    I am very disappointed with the service has been provided. Don't know whether you guys lack the technical abilities or service only is like this. Planned to buy and refer your other themes but i am forced to limit to this theme only, due to poor service. And here i am attaching the screen shot how i have solved this problem.

    On Wed, Jun 17, 2015 at 1:12 PM, InkThemes Enquiry
    <[email protected]> wrote:

    Greetings from InkThemes,

    I am glad to inform you that- Your issue has been fixed, Kindly
    visit your site and thread links,

    Regarding your "From" email ID issue is concerned, we tried to
    implement some codes to change your "From" email ID but it seems
    your domain is not allowing this to happen,

    Kindly, ask your host provider about this...It is not allowing to
    pass headers in mail function..

    Also, visit your thread links to get solutions of your other
    issues...

    Warm Regards!
    Naveen Kolhe
    InkThemes.com
     

    Attached Files:

  4. Naveen

    Naveen Guest

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    Hello Alpha,

    I can understand....We have given our best to resolve your other issues successfully.

    Unfortunately, we couldn't solve only your email issue, I really feel bad for this....

    We tried hard to put simple email function there but, as I have mentioned there was something else that restricts to run our code.

    I have asked you to ask you Host Provider regarding this...

    You can tell us what they said...and please, allow us one more time to resolve your issue again,

    I will try to give my best to resolve your issue...

    Hope you understand..

    Naveen Kolhe
    InkThemes.com
     
  5. adnanhmd6

    adnanhmd6 Member

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    Hi Naveen

    That issue i have resolved myself within an hour, even though i am not from wordpress domain. Just need to add one simple plugin. I have attached the screen shot as-well for future reference. And that issue is not from host provider. Its a technical problem.
     
  6. Sobhagya

    Sobhagya Guest

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    Hello,

    Hope doing good.

    I really appreciate your efforts in exploring the things and sharing your knowledge here.

    It seems that you have resolved your issue by your own.

    Let me know if have further doubts so that I can assist you.
     

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