Error 500

Discussion in 'GeoCraft WordPress Theme' started by citmg, Apr 6, 2016.

  1. citmg

    citmg New Member

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    Hi,

    I was running Geocraft 2.0.x (dont remember) without critical problem. So I saw that a new version 2.0.8 was avalaible. So I decided to upgrade my version and everthing stop working. I uninstalled then reinstalled the theme insuccessfully. I tried to reinsatall the latest working version with success.
    Could you please help me as I was re4ady to launch my directory and now nothing work.

    Thanks

    KC - Citmg
     
  2. priya

    priya Guest

    Hello,

    Greetings from InkThemes!

    Sorry to learn this...But let me tell you that there is no problem with the new version..

    Would you please let us know what the problem you are facing with the theme so that I can assist you in resolving your issue...

    Looking forward to your reply.

    Thanks & Regards!
    Priyanka
    InkThemes.com
     
  3. citmg

    citmg New Member

    Joined:
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    Hi,

    After making some research and activating the debug mode, it appears that the problem seems to be the file dynamic-image.php
    The debug.log file indicate a problem with the file. When I rename it, there no more error 500 (blank screen), but the site partially displays and the picture dont show up.
    Can you provide me with a working version of the file please ?

    Here is the content of the error log file :
    And this what displayed on the screen when debug is on :
    Thank you
     
  4. priya

    priya Guest

    Hello,

    To determine and fix the issue, we need to access your dashboard.

    So, send us your website WordPress and FTP login details at [email protected] along with the thread link.

    Your Website URL:
    WordPress Username:
    Password :

    Looking forward to your reply.

    Thanks & Regards!
    Priyanka
    InkThemes.com
     

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