Error message when uploading logo file

Discussion in 'ColorWay WordPress Theme' started by claudiabscott, Jan 11, 2013.

  1. claudiabscott

    claudiabscott New Member

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    I am getting an error message when uploading my logo file (png or jpg) in the general settings tab. I thought there might be a problem with my image so I tried a colorway theme image (logo and another image but neither work and all uploads return the following message after the upload: " alt="" />" alt="" />" alt="" />" alt="" />" alt="" /> My page is: www.lovelyaustinhomes.com


    Please advise how to fix this. This seems to pertain to all image uploads. Thanks!
     
  2. Gourav

    Gourav Support Staff

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    Please provide the following information listed below.

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    Send this information on our email at [email protected]
     
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  3. Nitesh

    Nitesh Support Staff

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    Problem resolved. Please check your website.

    You are adding some extra code with image source in the theme option panel. That's why this issue is occurring.
     
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  4. claudiabscott

    claudiabscott New Member

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    Thank you Gourav and Nitesh. The original issue was resolved but when uploading new images, I continue to have this problem. How can I prevent adding this extra code to the images I am uploading? I simply followed the instructions when uploading the image but somehow this keeps happening.
     
  5. Nitesh

    Nitesh Support Staff

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