expired listing

Discussion in 'GeoCraft WordPress Theme' started by shaunkerry, Apr 15, 2018.

  1. shaunkerry

    shaunkerry Member

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    I have received email below about customer who took out paid listing last month. Can you explain how paid listings work, don't they just continue until customer stops paying? why would the listing expire?
    thanks

    Dear Admin,

    A listing from one of your users got expired and a notification email has been sent to the user.

    Expired Listing Details are as follows:
     
  2. shaunkerry

    shaunkerry Member

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    Any chance of a response please?
     
  3. akbar92

    akbar92 Support Staff Staff Member

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    Hello,

    Sorry for the long silence,

    The expiration time of paid listings depends on the Listing Active Period. It means the Listing Active Period is the time after which the listings would expire.

    Also, the paid listings work on two payment mode (One Time & Recurring). In One Time payment system, customers need to pay only once in a lifetime. And recurring payment system, customers need to pay a fixed amount of money at the regular intervals.

    You can set the expiration time of the listing according to your requirements. You can also set it to the lifetime. You can set it from your website dashboard, Go to (Dashboard->GeoCraft Settings->Payment Settings). Just follow the attached screenshot.

    I hope you find the above information helpful.

    Do let me know if you need further assistance.

    I will be glad to assist you.

    Regards,
    Akbar
    InkThemes.com
     

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