Hi Support Team, There is a extra white space when I visit the website's inner pages. Please view website from mobile and then click on about us section underneath (or any page) you will see white blank space. And it forces visitor to scroll down in order to view content. I have tried deactivate plugins and checked still the same issue. Website url: http://www.reyesworldsecurityandinvestigations.com/ How can we fix this issue? Thank you,
Hello, Greetings from InkThemes! Please paste the code given below in Custom CSS section (Appearance -> Theme Options -> Styling Options -> Custom CSS) of your dashboard. Code: @media only screen and (max-width: 767px){ .call-us { margin-top: 0; margin-bottom: -38px; } .logo { margin-top: 18px; } } NOTE: Change the numeric value as per the requirement.. Hope it will resolve your issue Do let me know if you need more assistance, Thanks & Regards! Priyanka InkThemes.com
Hi Priya, It is still the same. Please view the website in the smartphone and click on about us page or any other page from menu or by scrolling down the page. I have checked colorways theme sample websites it has the same issue. Thank you,
Hello, Could you please share some edited screenshot so that I can better assist you? If you are unable to create screenshots then you can use www.screenpresso.com that will help you to create screenshots. Thanks & Regards! Priyanka InkThemes.com
Hi Priyanka, I have attached the images of smartphone view. In order to find out the issue please view website from your mobile phone. Thank you,
Hello, Please below code in Custom CSS field of your dashboard. Code: @media only screen and (max-width: 767px){ .logo { margin-top: 0; } } Hope it will resolve your issue Thanks & Regards! Priyanka InkThemes.com
Hi Priyanka, The code you provided did not resolve the issue. Please view website from smartphone and you will get the idea. It is still the same. Please view the website in the smartphone and click on about us page or any other page from menu or by scrolling down the page. I have checked colorways theme sample websites it has the same issue. Thank you,
Hello, Would you please deactivating all plugins to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). Hope it will resolve your issue Thanks & Regards! Priyanka InkThemes.com
Hi Priyanka, I did everything still the same however, I will give it a shot again. Btw, if you look at the Inkthmes colorway themes live preview samples in the mobile you will find the same issue. Thank you,
Thanks for pointing me on the preview side... We will check it in live preview of theme.. And right now you are kindly requested to use below code for once and make changes in the numeric value as per the requirement.. Code: @media only screen and (max-width: 767px) .container { margin-top: 10px; } Hope it will resolve your issue Thanks & Regards! Priyanka InkThemes.com
Hi Priyanka, The code you provided did nothing. I did empty all caches before viewing. Could you please look in to it. Please check the website from your smartphone and go through pages and you will notice big blank white space on top. If you would like I can send my login credentials. Please help resolve this issue. Thank you,
Yes... please, send us your details at [email protected] along with this thread link.. Thanks & Regards! Priyanka InkThemes.com
Hi Priyanka, I did receive your email. Issue is still not resolved. Please view website in mobile and go through the pages. Thank you,
Hi, I have replied you via email.. Kindly check your email.. Thanks & Regards! Priyanka InkThemes.com
Hi Priyanka, I have sent requested information. So far issue is not resolved. Also, now the top menu is missing in mobile view and the same spacing issue. Please check the website in the mobile phone. Thank you,
Hi, We are checking your site and will back to you soon.. Your patience will be highliy appreciated, Thanks & Regards! Priyanka InkThemes.com
