Facebook: When Posting a Product Link, it shows 'ink themes advert'

When my client posts the website URL (http://www.potsnpans2002.com/) it shows the correct website link/image (see attached file 1.jpg).




But, when the client posts a product URL (http://www.potsnpans2002.com/?product=blender-6) it shows www.inkthemes.com "40 Easy Responsive Premium Wordpress Themes" (see attached file 2.jpg).





Please assist to rectify this as client would like to post several product links on the Facebook page.

Awaiting your prompt response. Thanks.

Dipen

 

Hello,

Issue resolved, download updated version of theme from your members area and upload it, This will solve your issue.
Login here: http://inkthemes.com/members/member/index

and for changes, Please check changelog.php file present in your theme directory

= changelog =

Version: 1.1.2 =
1. product sharing information issue fixed for facebook.

= Version: 1.1.1 =
1. Home Page Category Limit Issue Solve.
2. Missing body class added in the header.php file.
3. Shopping cart button issue fixed.
4. Slider speed option added in theme option.
Thanks & Regards
Gourav Shrivastava

 

Thanks for your response Gourav.

One more question: If I upload the theme will I have to re-post content and setup everything or will the content and settings remain intact?

 

Hello,

If you have make change in .php files then you will loss your changes.Your theme option content and custom css will remain intact.


Thanks & Regards
Gourav Shrivastava

 

Thanks. Will try that and post a feedback.

 

Installed the updated theme. FB issue resolved. Thank you!!

 

Do you have to un-install the previous version first to be able to upload the updated version? I do not want to lose 30 pages of new products or postings
or any of the 2 weeks worth of work I have done. Do I need to rename the file before uploading the new one or will that screw up what is already done..?

Not quite sure what to do here..

p.s. sorry for jumpin in on your thread cyberdips, but am having the same exact issue and need it fixed asap..

 

OK, Just followed instructions above but it did not update to a new version 1.1.2, it is still 1.1

how do I get the new version?

 

Hello people.

It is simple, what I did was:

- Download the SaleJunction theme again (it has been updated).
- Upload it to Wordpress
- Activate the theme (the previous theme will be de-activated automatically; and like mentioned earlier by Support, "If you have make change in .php files then you will loss your changes. Your theme option content and custom css will remain intact.")

That solved the problem for me, and I had not made any changes to .php files.

I did not lose any work I had done over the past month.

Hope you're able to sort out the same way. Good luck!!

 

I re-downloaded the theme from my member account area, re-uploaded to my site then activated and it was the same version as the previous 1.1.0..
it still does the same thing when doing any fb posting.

Do they manually go and update the theme in each members account?

 

Hello,

I think you have uploaded wrong theme directory. That's why it is showing old version.
Please download theme again from your members area, Check it's version, Rename it (To something like "salejunctionthemepro") and then upload it.

or

Please provide the following information listed below.

Thread Link:
Your Website URL:
WordPress Username:
WordPress Password:

Send this information on our email at [email protected]
I will upload theme at your dashboard.

Thanks & Regards
Nitesh Raghuwanshi